-------- Original Message -------- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> Date: Sun 19 Aug 2007 02:14:32 EST
> I have Windows Xp on my computer an I am trying to install the > OpenOffice 2.2.1...it downloads fine but then every time I try to > open the application it says either the file is corrupted or is not > all there that I must contact the author for a new copy...Well I have > tried downloading it 3 times now and still this same response....what > is there to do now?? Have you checked the md5sum? See: http://download.openoffice.org/2.2.1/md5sums.html The following is quoted from a previous post to this list: <Q> This is a very common problem with Windows users. Try the following: 1. Disconnect your computer completely from the internet. 2. Disable your Antivirus (AV) and firewall software. 3. Try the install again. 4. Regardless of the result, restart your AV and firewall and reconnect to the internet. Never leave your system connected to the net if your AV and firewall are not both running properly. If the above does not work, read the Microsoft article at http://support.microsoft.com/kb/290301. Download and run the program it talks about. </Q> Hope this helps. Dave -- This is a mailing list which exists to support users of OpenOffice.org All answers are given by other users who volunteer their time. If you are not subscribed to this mailing list you may not see all the replies to your query. Please reply to [email protected] only. You should also be aware that all details of messages posted to this list are publicly available to anyone with an Internet connection For mailing list info see: http://www.openoffice.org/mail_list.html For on-line support see: http://support.openoffice.org/index.html For a knowledge base see: http://mindmeld.cybersite.com.au/
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