At 14:59 19/08/2007 -0700, Richard Reich wrote:
I downloaded (and bought) open office 2.2 on July 17th and have liked it alot. But recently I had a virus and after cleaning the open office writer creates documents without the normal icons and capabilities. I've tried reinstalling from the original installer but no improvement. Can I download from you again? I think it may have something to do with the active X? PS Most of the programs on my program list now have these generic icons as well. What can be done?

First, there is no need to buy OpenOffice: it is available free of charge from the www.openoffice.org web site. You can download from there if you wish, but you very probably do not need to.

There are a couple of possibilities for the generic icons:

o OpenOffice has a strange option: there is an "Automatic file name extension" tick box at the bottom of the Save As... dialogue box. This should normally be ticked. If this has lost its tick, you will be saving your Writer files, for example, as <name> instead of <name>.odt. Like this, your operating system will not know what icon to give these files or what application to use in opening them. Rename the file with the appropriate extensions and replace this tick, and you should be OK.

o Your operating system may have lost its collection of associations between file types (normally indicated by extensions) and the appropriate application. How you correct this depends on your operating system. In Windows, for example, you need to right-click a file of the appropriate type and choose Open With > | Choose Program... . Make sure that the "Always use the selected program to open this kind of file" box is ticked, and then select OpenOffice in the Programs list. Select OK. Do this once for each file type. In future, clicking on files of the same types to open them should start OpenOffice.

The generic icons in your programs menu probably means that the programs themselves are no longer installed even though the pointers to them still appear in the menu folders. The easiest solution is to reinstall the programs, as you have done with OpenOffice.

I trust this helps.

Brian Barker


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