In article <[EMAIL PROTECTED]>,
   jimw wagner <[EMAIL PROTECTED]> wrote:
> Just to get in on this.  Considering how many people write in with 
> problems, but don't (apparently) know enough about e-mail to not put 
> their whole post, several paragraphs worth, in the subject line, as well 
> as various other things, putting the hurdle in their way of having to 
> subscribe first might be just too much for them.

> "OpenOffice?  Yeah, I tried it, but when I had a problem, I found out 
> that I had to subscribe to some news group to get help, and I couldn't 
> figure out how to do that.  Couldn't make the program work, so I gave it 
> up."

> About four (or maybe more) out of every ten tell about their problem, 
> but nothing about their OS, or the version of OO they're using. 

> I admire the people who see to it that messages sent to these 
> unsubscribed people are CC'd to their addresses.  They're doing at least 
> some little bit to make OO usable for the average person.

Couldn't have put it better myself! Agree absolutely.

R

-- 

  Richard Travers 
  [EMAIL PROTECTED]
  Truro, Cornwall
  

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