On 11/11/2007 03:32, maureen zingerman wrote:
On test e-mail I can send the document to my own e-mail address and open it
with no problem. The problem begins when I send a document to another e-mail
address and they report to me saying they weren't able to open it making it
impossible for me too send e-mails at all. Is there a way to make it possible
to send e-mail using OO?
Thank you, Steve
Ahhh. This is a completely different problem from the one you described
and which we were all trying to analyse. Your original statement that
you "cannot email my writing's to addresses" is incorrect. You *can*
send e-mails with attached files, via OpenOffice. To everybody. The
mechanism is working correctly. That's *not* the problem. The problem is
that your respondents cannot open the attachments. Very different. You
can do any of several things:
1. Persuade your respondents to install and use OpenOffice. This is the
best.
2. Send your documents as PDF files. I'd guess that 99%+ of the world's
computers have the free Acrobat reader or other software that can read
this format. The downside here is that [most of] your respondents will
only be able to read/print/save/forward/copy the documents; they will
*not* be able to edit them without buying expensive software.
3. Send your documents in MS Office (.doc for Word, .xls for Excel etc.)
format.
See the Help in Writer to find how to do #2 and #3
Basically you need to either "export" the document in PDF ("File>Export
as PDF...") or save it in .doc format using "File>Save As". In either
case make sure you have the little "Automatic file name extension" box
ticked. Alternatively you can send in either format *without* saving
first ("File>Send" and then choose the relevant format).
--
Harold Fuchs
London, England
Please reply *only* to [email protected]
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