-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 - -------- Original Message -------- From: gmd01a <[EMAIL PROTECTED]> Date: Wed 28 Nov 2007 09:59:05 EST
> Hi, I reinstalled the WinXP version WITH the JRE from the website. Are you saying that you downloaded and reinstalled the OOo package? Unless you removed/uninstalled the previous installation, the installer program would detect the previous installation and only offer to "Repair" or "Uninstall". You have other corruption issues here, which may or may not be directly related to OOo, so just reinstalling is probably not going to resolve things like corrupted configuration or Windows Registry entries. > It did the exact same thing, and as you said, it asked to recover a > file on loadup. It did just kick me to the desktop without warning. > When I went to Wizards then Letters it did it again, after this > installation. That is with the JRE supposedly. I checked the folders > and there seems to be plenty of Java files, etc... there. I have Java > 6 update 2 and 3 indicated in my Add/delete programs. So I had Java > installed last time. But the icons don't show when I load the Writer. > It seems to be the Wizards section, the buttons on the toolbars seem > to work, and the other pulldown menus, although I have not checked > all of them. The FAX wizard kicked me also. Web Page kicked me too. > So some of the Wizards work, some don't. > When I click to Draw from START menu, it went into Writer. When I did > finally get in to DRAW, when I resize a picture and click on the > picture, I get kicked also. > So this is with Java installed, and the JRE version. > So like I said, unreliable. AT LEAST FOR ME. As I I said before, it may or may not be an OOo issue, but whatever the cause, it is NOT a commonly reported problem. Therefore I would not consider "unreliable" to be the appropriate terminology. Anyway, enough of the semantics, let's see if we can get OOo working "reliably" ;) for you, in the same way as it does for most of us other users. > Any Suggestions??? > Steve I would suggest the following steps. 1. Close OOo including the "Quickstarter" in the system tray. 2. Delete/Recycle Bin/Remove the following directory/folder: C:\Documents and Settings\<user_name>\Application Data\OpenOffice.org2 Where <user_name> is your Windows user log-in name. (Could be "Steve", "Owner" or something like that) 3. Reboot Windows, open OOo Writer, go through the initial start-up routine and see if your problems have been resolved. If not, go back and do steps 1 and 2 again. Then the following: 4. Check the "md5sum" for the OOo installer package you downloaded. The "md5sum" and a link to "Instructions for using md5sums" can be found here: http://download.openoffice.org/2.3.0/md5sums.html There is probably nothing wrong with the package you have, but it is always best to check. If the "md5sum" does fail, you have a package which has been corrupted in the download process. 5. Go to the Windows "Control Panel -> Add & Remove Programs" and uninstall OOo. For the time being, don't remove or change any Java updates you have. 6. Reboot Windows. May be unnecessary, but with Microsoft it's the standard way of doing things. 7. Run the OOo installer package. 8. Open OOo Writer, go through the initial start-up routine and see if your problems have been resolved. If you are still having problems at this point I would suspect either a Java configuration or Windows Registry corruption issue that OOo cannot resolve. In which case I would try: a) Uninstalling all Java updates and reinstalling just the latest one. b) Running a Registry cleaning program. Hope this helps. Dave -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.7 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFHTe4+7asJm/pW/p8RAvudAKCCDoE6vtSyHy56ARmdZEb3UGFTRwCfaT0k UmNmgWQqW1L7bXOF4sL089w= =nzRx -----END PGP SIGNATURE----- --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
