Guy Voets wrote:
2008/1/8, Pierre <[EMAIL PROTECTED]>:
Hi
Could you give me more information regarding the email of December 18,
2007:
<Thank you for sending the error report generated by the OpenOffice.org
error report tool. Your error report has been received and will be
evaluated. The ID of the error report is rjd7f9>
Included the software I use with Excel from Microsoft. OO can't translate
this software with you.
Thank for your great collaboration
This is the users list of OpenOffice.org. We certainly haven't received any
error report generated by whatever tool...
Maybe if you state your question or problem clearly, we can try to point you
to a solution.
Normally OpenOffice.org has no problems reading MS Excel files, unless they
contain VBS macros, as OOo's Calc uses the Starbasic macro language.
Hi Pierre,
The automated error reporting system sent the report to the
OpenOffice.org QA team. Since the MSO file specifications are not public
knowledge this is one of the tools needed to accurately build filters
that can read the data files. The error report ID is for internal
tracking purposes only and is not directly equivalent to say a Defect
Ticket number with a commercial package.
However - you can, as a user, create an account at the main
OpenOffice.org web site and then submit a Defect report to the actual
defect tracking system. When you do this the defect is flagged as
unconfirmed until it can be reproduced by one of the QA team members -
either in SUN or one of the community members. Sometimes this can be
difficult. If you include the error report ID that you received in the
response email it helps both to move the issue from 'unconfirmed' to
'New' and to actually troubleshoot the problem.
That said, and following up on Guy's comments - this is a User to User
support venue. Perhaps someone here can offer some insight to a work
around if the problem persists.
I HTH
Drew Jensen
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