On 20/02/2008 12:46, [EMAIL PROTECTED] wrote:
Installing version 2.3.1. I have downloaded said version and attempted to
install it twice. Each time I get an error which reads "Error 1304, writing file
cli_cppuhelper.dll, verify that you have access to that directory" I ran a
search and found that file so I selected "retry" and got Error 2350.
Do you have any suggestions how to get by this problem?
Andy Bistline
I'm assuming you are using Windows.
Sounds like you Antivirus (AV) software thinks the file is a virus. This
often happens, not just with OpenOffice. To fix it:
1. Disconnect your computer completely from the internet (pull the modem
plug from the phone socket or disconnect the LAN cable)
2. Turn off (disable) your AV software
3. Run the installation procedure
4. Turn on your AV software
5. Re-connect to the internet. Never leave you computer connected to the
internet if you AV software is not running properly.
If this doesn't work, come back here and tell us exactly what you did
and what happened, including the text of any error messages.
--
Harold Fuchs
London, England
Please reply *only* to [email protected]
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