Roger Karapin wrote:
I did double click on the installation file. It then did something it called unpacking. I then did something it called Install. That's when the problem I described occurred. Three times, always at the same place.

Perhaps your download is corrupt. What happens if you download again and try that?


On Sat, 8 Mar 2008, James Knott wrote:

Date: Sat, 08 Mar 2008 07:58:04 -0500
From: James Knott <[EMAIL PROTECTED]>
Reply-To: OpenOffice <[email protected]>
To: [email protected], [EMAIL PROTECTED]
Subject: Re: [users] Installation problem

Roger Karapin wrote:
Dear Open Office.org,

I have been trying to install OpenOffice.org 2.3.1 after downloading it from your website. I unpack the files and while it is copying them, it hits an error when copying a particular file and asks me to check if I have permission to access the directory. I've checked the directory's properties and there are no obvious problems. I've tried installation twice and it hits the exact same problem.

Is there anything else I can try?

Why are you unpacking them? Normally (assuming you're running Windows) you just double click on the downloaded file, to start the installation.


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