Hi,

I have just filled out the online survey after becoming a first time user of 
OpenOffice. I just wanted to let you know that the survey could do with a few 
changes:

1. Once you have selected a response to a multi-choice qn you cannot delete the 
answer - just change it. There were a couple of occasions where I decided I 
could not/should not respond after I had already clicked on a response and I 
could not delete it. Your results will, therefore, not be representative of my 
situation.

2. For some questions there should be a "Don't know" response - e.g. don't 
expect all of us PC illiterates to actually know what RAM or memory our 
computers have. I, for one, wouldn't have a clue (I'm totally embarrassed to 
admit this, but there it is.)

Cheers, hope this helps. I used to be a Project Manager for a market research 
company, and wrote surveys.

Jennie Miller

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