Good morning,

I'm having difficulty opening the open office program. 
I have Windows XP, lots of memory, and have downloaded Open Office 3 x..when I 
try to open it, I get a screen with several icons...some with installer icons. 
When I attempt to open some of the icons, I get an error message: "Wrong OS or 
OS Version for application" I've downloaded your Java file and rebooted. 

I strongly suspect that I have been unable to successfully install/open the 
program because I cannot remember my Administrator password! On one screen, the 
choice is to install with "current user"...that's where the bullet is - I tried 
that, and get the error message described above. I've tried all known passwords 
with the "Admininistrator" bullet checked, and get the error message -"improper 
password" - or something similar.

I once was told how to insert certain commands to recover passwords, but now 
forget that. Do you have a page someplace that I can access and help me recover 
the Administrator password?

Many thanks, and thanks for your efforts.

I'd like to try your program "Draw" to see if I can build a family tree. The 
friendly folks at Staples suggested I try your program when I was flabbergasted 
at the price of the Visio Program.

Anxiously awaiting whatever help you can offer.
Regards
Dave

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