On 16/03/2008, Steven Bennett <[EMAIL PROTECTED]> wrote:
>
>    Hello,
>
>
>   I have downloaded a copy of open office and I'm having a small problem
> with it. When attempting to access a file, I get a prompt recommending
> activating the software through the Internet. Apparently it needs some kind
> of activation key to do so. Can you write me back and let me know how to
> make my open office download a permanent version.
>
>
>   I look forward to hearing from you.
>
>
>
>   Steven


The first time you run OpenOffice it asks you to register "now", "later" or
"never". If you say "now" you'll need an internet connection over which to
provide your details. You won't be asked again. If you say "never" that's
it. No "nag screens". If you say "later" you'll probably be asked again.
Saying "never" in no way reduces the functionality of the software or your
"entitlement" to free support.

Some people have found that OpenOffice malfunctions due to a corrupted
"profile" and gets into a loop asking you to register every time you run it.
If that's what's happening then:

First try saying "already registered". If that doesn't help then (frome a
previous answer): ...

Quit Openoffice, especially the Quickstarter, and then look in the directory
C:\Documents and Settings\<your_login_name>\Application
Data\OpenOffice.org2\user\registry\data\org\openoffice
for a file named setup.xcu

Having found this file, rename it and start OpenOffice. If this works OK you
can delete the renamed file. Otherwise come back here with details of what
you did and we'll try again.

*Note*. In the path I just told you, you replace the "<your_login_name>"
part with your actual login user name e.g "Steven" or "admin" or whatever.

Also note that the path I told you is correct for Win XP. It may be slightly
different on other OS's. If that's the case, just search for "setup.xcu" and
then follow the rest of the procedure.

Also, the piece of that path "openoffice.org2" will vary depending on
exactly which version of OpenOffice you have.

If this isn't what's happening to you then please explain in more detail.


-- 
Harold Fuchs
London, England
Please reply *only* to [email protected]

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