On 18/04/2008 16:30, Carl Rausch wrote:
This error code up when I try to to download Open Office.
C:\Documents and
Settings\owner\Desktop\00o_2.4.0_Win32Intel_install_wJRE_en_us.exe is
not a valid Win32 application. Do you know to fix this I'm a Window
XP user?
The cause of this frequently seen problem is *probably* that your
Antivirus (AV) software thinks the file is malware. The first thing to
try is the 5-step process below.
1. Disconnect your computer completely from the internet - pull the
router/modem plug from the phone socket.
2. Disable your AV software
3. Run the program you mention. You won't be able to register as you
don't have an internet connection; just say "register later".
4. Enable your AV software
5. Connect to the internet; never leave your system connected to the net
if your AV software is not running properly.
If this doesn't help, it may be that the file you downloaded is
incomplete/corrupt. You can check this by following the steps described
under "Instructions for using md5sums" at
<http://download.openoffice.org/2.4.0/md5sums.html>. If the md5sum you
calculate doesn't match the one given for your file then that file is
incomplete or corrupt and you should download a fresh copy.
If you still have no joy, come back here with details of what you did
and the results you got.
--
Harold Fuchs
London, England
Please reply *only* to [email protected]
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