Hallo OpenOffice.Org employee,
Up untill this morning I was a very happy OpenOffice 2.2 user, but after a
full day of trying to install the OpenOffice 2.4 on my home computer I am
getting frustrated because not only the new version doesn't work but also my
older 2.2 version doesn't work any more. THIS IS AN URGENT PROBLEM because I
use them daily and they represent probably about 80% of my computer use.
I started out by downloading the OpenOffice 2.4 (the dutch version) program
from your www.OpenOffice.org website. The downloading and the Instalation
wizard seemed to do their work just fine on my computer that still runs with
the Windows XP operating system. Unfortunately when I wanted to start using the
OpenOffice 2.4 programs by dubbel clicking the Icons nothing from OpenOffice
worked. I tried redoing it by using your setup.exe file but with the same
result. Then I tryed it again by using the Windows Installer pakket yet with
the same unfortunate result.
Uninstalling and delleting everything I had on my computer from OpenOffice
from any of the two versions, including all the starting icons, in the hope as
to eliminate any possible conflict for a new attempt to download and install
the OpenOffice 2.4 again did not help either.
I even tried several different dates of a full system restore for my
computer but still with the same unfortunate result. MY OPEN OFFICE programs
still DO NOT WORK and I am slowly but surely getting desperate for a sollution.
I surely hope you can help me solve this mayor problem on my home computer
in the comming days because I surely can not afford to miss these programs for
long and I know for sure that ones they work these programs are REALLY GREAT.
You can always reach me through my e-mail adress [EMAIL PROTECTED]
So while hoping for a quick sollution I already thank you for all already
done effords.
Koen Pelgrims
