On 24/04/2008, Cheryl Redd <[EMAIL PROTECTED]> wrote: > > Hello. > > I just purchased this and I can't get it to work. I have installed this > (3) times and it will not open, create a shortcut or anything. > > I have WindowsXP. Help. > > Cheryl Redd > [EMAIL PROTECTED]
If you purchased OpenOffice you need to talk to the people you paid. OpenOffice is available free at <www.openoffice.org>; free to download and free to use. Installation instructions are at < http://download.openoffice.org/common/instructions.html>. For us to help help you installing the software we need help from you first. Please explain *exactly* what you tried to do and *exactly* what happened, particularly including the precise text of any error messages you got. Please also say which version of OpenOffice you bought. It is perfectly legal to sell OpenOffice provided the vendor meets the terms of the licence. Some people sell OpenOffice on CD for just a few dollars/pounds/euros. This provides a service to those with slow/expensive/unreliable internet connections who don't want to (or cannot) download a fairly large file. Some people sell OpenOffice with extra "goodies" - software enhancements, training, installation support etc. Whether or not any particualr deal is good value depends on the price & goodies delivered and on the buyer's requirements. Others just sell OpenOffice, as is, to make a "fast buck" relying on the buyer not being aware that the same software is available free. Unfortunately about the only remedy is via the individual buyer's credit card company, if the buyer paid that way. -- Harold Fuchs London, England Please reply *only* to [email protected]
