Hi Thanks for taking the trouble to respond.  If I had known OOo even
existed let alone free then I would certainly have downloaded the free
version.  As it was I Googled excel because excel wouldn't open for me
without my installation CD (long lost). It mentioned an alternative for
$11.98 at Opal Office through www.officebestdeal.com
<http://www.officebestdeal.com/>  support at [EMAIL PROTECTED] so I
will contact them as well. I am using IE to launch with google as my home
site, then favorites but my problem remains with Hotmail, and Yahoo opening
in the "classic" version and most services like expedia, mapquest completely
inoperable.  I will try to uninstall Java then reinstall, thanks.

 

Lloyd Johns

Managing Director

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-----Original Message-----
From: James Knott [mailto:[EMAIL PROTECTED] 
Sent: Sunday, June 01, 2008 6:26 AM
To: [email protected]; [EMAIL PROTECTED]
Subject: Re: [users] Urgent

 

Lloyd wrote:

> 

> I recently bought OOo and am not a technical person.  I am pretty 

> pleased in general but since I installed OOo the format for, Hotmail, 

> and Yahoo mail pages have opened in a format that looks like some 

> underlying platform, which makes them virtually unreadable.  I am also 

> unable to open any pages for mapquest, or any web page providing 

> directions.  I suspect it is a java application.  Can you help me 

> please otherwise I am going to have to uninstall OOo?

> 

 

First, you didn't have to buy OpenOffice, as it's a free download from 

www.openoffice.org.

 

What is it you're opening those web sites with?  I've never seen 

OpenOffice do anything like that.  If it is a Java issue, you can try 

deleting only Java to see what happens.  To then reinstall Java, you'll 

have to go to www.java.com, to get the latest version.

 

Since you bought OpenOffice from someone other than www.openoffice.org, 

it's entirely possible that something else was included, that's causing 

the problem.  Do you have a link to where you bought it?

 

 

 

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