We are constantly seeing this question repeated on this list. Most of
them are phrased similar to this:
*"I downloaded your openoffice program and cannot open any of it. It takes me to a
folder that has numerous folders and none of them do what it shows that they should do.
Help!"*
It just dawned on me after months of repeated inquiries to this list
about this same subject what the problem might be. Windows users are
almost always the ones asking this question. Windows XP comes installed
with Explorer having the ability to open zip and self-extracting files
as though they were just another folder on your hard drive. Thus when
users who have not turned off this 'feature' try to run the installation
file, Explorer opens the file and shows them the contents instead.
Maybe we should put clear instructions on the download page about what
to do if this happens.
Any comments?
--
Jack
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