2008/7/19 mervynjeffery <[EMAIL PROTECTED]>:
> Help Anyone.
> I have followed earlier advice to delete the programme and redownload, but
> when I try to use the instal Wizard I STILL get the 'pop up' message "Wrong
> OS or OS system". Can anyone help in plain english. I am not a Computer
> expert and only understand technical terms related to my general use of my
> PC dfior emails, hard copy documents and seeking infiormation on the
> internet.
> Mervyn Jeffery
First, are you sure you downloaded the right version? There are different
versions for different Operating Systems (OS). Assuming you are running
Windows:
1. Download the Windows version of OpenOffice. The name of the file is
"OOo_2.4.1_Win32Intel_INstall_wJRE_en-US.exe". As you will see from its
name, that's a ***program*** (".exe").
2. Run the downloaded file; do this by double clicking on it. Do ***not***
do anything else with that file. Just run (execute) it. The message you are
getting is the typical symptom of what happens if you try to "unpack" the
downloaded file and try to run [the wrong] one of its components.
3. The rest should be completely automatic.
Complete detailed installation instructions are at <
http://download.openoffice.org/common/instructions.html>. I suggest you
print them off so you can follow them as you proceed.
--
Harold Fuchs
London, England
Please reply *only* to [email protected]
