Thank you Fernando and shirly  for the explanation

On 08/24/2016 11:46 PM, Shirly Radco wrote:

The ETL sampling process collects the configurations and statistics for the new dashboards. The engine has a heartbeat that should update every 15 seconds. Sampling runs every 20 seconds. If the engine is busy and the heartbeat does not update for some reason , the dwh will send an error. It compares the last sync with the heartbeat.
Heartbeat should be newer than the last sync...

Shirly Radco

On Aug 24, 2016 12:03 PM, "knarra" < <>> wrote:

    Hi All,

         I see the  event below getting logged in the events tab .
    What is this event related to ? Why does this get logged as an error ?

    ETL service sampling has encountered an error. Please consult the
    service log for more details.


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