Hi,
a colleague has submitted a bugzilla:

https://bugzilla.redhat.com/show_bug.cgi?id=1948599

Regards,
Giulio Casella

On 12/04/2021 14:33, Nir Soffer wrote:
> On Mon, Apr 12, 2021 at 11:19 AM Giulio Casella <giu...@di.unimi.it> wrote:
>>
>> Hi,
>> I'm having (another) issue working with snapshots.
>>
>> Since a few days my backup system (storware vprotect) cannot delete a
>> snapshot. Message reported by SPM is:
>>
>> HSMGetAllTasksStatusesVDS failed: value=Volume does not exist:
>> ('6180c2e8-141a-4126-bcb1-5af5caa98175',) abortedcode=201
>>
>> Other snapshots from other VMs are working fine (created and deleted as
>> needed).
>>
>> I verified it, I can reach on SPM filesystem other snapshots from the
>> same VM, but that one doesn't exist.
>>
>> I suspect that during normal backup management that snapshot has been
>> correctly removed from file system, but still live in ovirt database.
>>
>> I'm pretty sure vProtect use ovirt API to operate, it doesn't directly
>> interact with ovirt database. That's why I'm talking to you and not to
>> storware guys.
>>
>> Is there a (safe) way to get rid of that snapshot?
> 
> If the snapshot was already removed, ovirt should detect this and
> complete the operation successfully.
> 
> Please file ovirt bug for this, and attach engine and vdsm logs showing
> the effected snapshot and disk snapshot id.
> 
> You can get find the snapshot id is the UI. You can see the disk snapshot
> id in vm > snapshots > disks > disk id
> 
> Then grep engine and vdsm log for the disk id an attach all the logs
> mentioning this disk id.
> 
> It will be also useful to get a database dump so we can see what engine
> knows about this snapshot.
> 
> Benny, can  you recommend some queries to extract relevant info?
> 
> Nir
> 
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