Hello Szládovics Péter Am 2014-12-15 um 12:01 schrieb Szládovics Péter: > > We have the weird problem with some clients of us. > The problem is exists on my mobile (Android/4.4.2-EAS-1.3) and on my > older daughter's mobile (4.2.2-EAS-1.3) - and doesn't exist on my wife's > mobile (4.2.2-EAS-1.3 too), so I don't know, what is wrong. > > When I set up the AS client, the mails/contacts/calendar were > synchronised correctly, but the folders were duplicated on the folder > list. On my daughter's mobile the folders were multiplied (4-5-6 times), > when I changed the period of synchronization. On my mobile always have > max. two copies. > Some times the folder-list seems as normal, but doesn't contain any > mails... When they are multiplied, the first one keeps the mails, the > other ones are empty. > > My wife hasn't this problem, and I don't know why - she hasn't any > sub-folder. But my daughter and me have. > > This problem has existed since upgraded my system to 2.2.10 - actually > we use 2.2.11a, but the problem still alive. > > Other components (Ubuntu 14.04.1 LTS): > > apache2-2.4.7-1ubuntu4.1 > apache2-bin-2.4.7-1ubuntu4.1 > apache2-data-2.4.7-1ubuntu4.1 > apache2-mpm-prefork-2.4.7-1ubuntu4.1 > apache2-utils-2.4.7-1ubuntu4.1 > dovecot-core-1:2.2.9-1ubuntu2.1 > dovecot-imapd-1:2.2.9-1ubuntu2.1 > dovecot-ldap-1:2.2.9-1ubuntu2.1 > dovecot-managesieved-1:2.2.9-1ubuntu2.1 > dovecot-pop3d-1:2.2.9-1ubuntu2.1 > dovecot-sieve-1:2.2.9-1ubuntu2.1 > libapache2-mod-php5-5.5.9+dfsg-1ubuntu4.5 > libapache2-mod-wsgi-3.4-4ubuntu2.1.14.04.2 > libsope-appserver4.9-4.9.r1664.20141210 > libsope-core4.9-4.9.r1664.20141210 > libsope-gdl1-4.9-4.9.r1664.20141210 > libsope-ldap4.9-4.9.r1664.20141210 > libsope-mime4.9-4.9.r1664.20141210 > libsope-xml4.9-4.9.r1664.20141210 > postfix-2.11.0-1 > postfix-ldap-2.11.0-1 > python-samba-2:4.1.6+dfsg-1ubuntu2.14.04.3 > samba-2:4.1.6+dfsg-1ubuntu2.14.04.3 > samba-common-2:4.1.6+dfsg-1ubuntu2.14.04.3 > samba-common-bin-2:4.1.6+dfsg-1ubuntu2.14.04.3 > samba-dsdb-modules-2:4.1.6+dfsg-1ubuntu2.14.04.3 > samba-libs:i386-2:4.1.6+dfsg-1ubuntu2.14.04.3 > samba-vfs-modules-2:4.1.6+dfsg-1ubuntu2.14.04.3 > sogo:i386-2.2.11a-1 > sogo-activesync-2.2.11a-1 > sope4.9-gdl1-mysql-4.9.r1664.20141210 > sope4.9-libxmlsaxdriver-4.9.r1664.20141210 > > Do you know what is wrong? Could you solve this? >
As you updated SOGo in between.
Did you try to clear all ActiveSync meta data on the SOGo server with
sogo-tool and resynchronize?
See
sogo-tool manage-eas listdevices ${USER}
sogo-tool manage-eas resetdevice ${USER} ${DEVICEID}
Kind regards,
Christian Mack
--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416
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