Hi all!
Yesterday I installed SOGo on a test server with OpenSUSE 13.2. For this I used
the packages of this [1] repository (Versión: 2.3.0-1.1).
The mail server is on a remote host (Postfix + Cyrus IMAP with TLS access).
The web interface shows INBOX with all its subfolders, but none of them (even
INBOX) shows emails. I was researching possible causes for this on Internet,
but I could not fix it. I would appreciate any contribution that might help.
On the default configuration file in /etc/sysconfig/SOGo I did the following
changes:
SOGO_IMAP_RUNNING="0"
SOGO_SMTP_RUNNING="0"
SOGO_USED_DB="MySQL"
SOGO_USED_DB_RCSCRIPT="rcmysql"
SOGO_USED_IMAP="Cyrus" (This already coincided with my settings)
I'm not sure if it is related to this problem, but on /var/log/SOGo/sogod.log I
see something like the following:
----------------------------------------------------------------
Jul 27 07:18:59 sogod [1198]: version 2.3.0 (build abuild@build24 201507241309)
-- starting
Jul 27 07:18:59 sogod [1198]: vmem size check enabled: shutting down app when
vmem > 384 MB
Jul 27 07:19:00 sogod [1198]: <0x0xf8b638[SOGoProductLoader]> SOGo products
loaded from '/usr/lib/GNUstep/SOGo':
Jul 27 07:19:00 sogod [1198]: <0x0xf8b638[SOGoProductLoader]>
MailPartViewers.SOGo, Contacts.SOGo, Appointments.SOGo, CommonUI.SOGo,
MailerUI.SOGo, Mailer.SOG
o, ContactsUI.SOGo, SchedulerUI.SOGo, AdministrationUI.SOGo,
PreferencesUI.SOGo, MainUI.SOGo
Jul 27 07:19:01 sogod [1198]: <0x0x1165368[WOWatchDog]> listening on
127.0.0.1:20000
Jul 27 07:19:01 sogod [1198]: <0x0x1165368[WOWatchDog]> watchdog process pid:
1198
Jul 27 07:19:01 sogod [1198]: <0x0x7f1ccfea0100[WOWatchDogChild]> watchdog
request timeout set to 10 minutes
Jul 27 07:19:01 sogod [1198]: <0x0x1165368[WOWatchDog]> preparing 1 children
Jul 27 07:19:01 sogod [1198]: <0x0x1165368[WOWatchDog]> child spawned with pid
1200
Jul 27 07:52:00 sogod [1200]: <0x0xe73e48[SOGoCache]> Cache cleanup interval
set every 300.000000 seconds
Jul 27 07:52:00 sogod [1200]: <0x0xe73e48[SOGoCache]> Using host(s) 'localhost'
as server(s)
Jul 27 07:52:01 sogod [1200]: [WARN] <0x0x7f1ccfec0a60[WOxElemBuilder]> could
not locate builders: WOxExtElemBuilder,WOxExtElemBuilder
Jul 27 07:52:01 sogod [1200]: SOGoRootPage successful login from '10.1.0.40'
for user 'dbareiro' - expire = -1 grace = -1
Jul 27 07:52:01 sogod [1200]: [WARN] <0x0x1446808[SOGoWebDAVAclManager]> entry
'{DAV:}write' already exists in DAV permissions table
Jul 27 07:52:01 sogod [1200]: [WARN] <0x0x1446808[SOGoWebDAVAclManager]> entry
'{DAV:}write-properties' already exists in DAV permissions table
Jul 27 07:52:01 sogod [1200]: [WARN] <0x0x1446808[SOGoWebDAVAclManager]> entry
'{DAV:}write-content' already exists in DAV permissions table
Jul 27 07:52:01 sogod [1200]: 10.1.0.40 "POST /SOGo/connect HTTP/1.1" 200 27/60
2.114 - - 7M
Jul 27 07:52:02 sogod [1200]: 10.1.0.40 "GET /SOGo/so/dbareiro HTTP/1.1" 302
0/0 0.004 - - 16K
Jul 27 07:52:02 sogod [1200]: 10.1.0.40 "GET /SOGo/so/dbareiro/view HTTP/1.1"
302 0/0 0.037 - - 8K
Jul 27 07:52:02 sogod [1200]: 10.1.0.40 "GET /SOGo/so/dbareiro/Calendar
HTTP/1.1" 302 0/0 0.042 - - 0
Jul 27 07:52:02 sogod [1200]: 10.1.0.40 "GET /SOGo/so/dbareiro/Calendar/view
HTTP/1.1" 200 13906/0 0.571 53087 73% 2M
Jul 27 07:52:03 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Calendar/personal/canAccessContent HTTP/1.1" 204 0/0 0.008 -
- 0
Jul 27 07:52:03 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Calendar/weekview HTTP/1.1" 200 2501/0 0.056 54885 95% 0
Jul 27 07:52:03 sogod [1198]: [ERROR] <0x0x1165368[WOWatchDog]> No child
available to handle incoming request!
Jul 27 07:52:03 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Calendar/alarmslist?browserTime=1437994323 HTTP/1.1" 200 2/0
0.050 - - 0
Jul 27 07:52:03 sogod [1198]: [ERROR] <0x0x1165368[WOWatchDog]> No child
available to handle incoming request!
Jul 27 07:52:04 sogod [1198]: [ERROR] <0x0x1165368[WOWatchDog]> No child
available to handle incoming request!
Jul 27 07:52:04 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Calendar/activeTasks HTTP/1.1" 200 15/0 0.009 - - 0
Jul 27 07:52:04 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Calendar/taskslist?show-completed=0&asc=true&sort=end&filterpopup=view_today
HTTP/1.1" 200 2/0 0.010 - - 0
Jul 27 07:52:04 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Calendar/eventsblocks?sd=20150727&ed=20150802&view=weekview
HTTP/1.1" 200 64/0 0.009 - - 0
Jul 27 07:52:06 sogod [1200]: 10.1.0.40 "GET /SOGo/so/dbareiro/Mail HTTP/1.1"
302 0/0 0.029 - - 0
Jul 27 07:52:07 sogod [1200]: [ERROR] <0x0x167d468[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 07:52:07 sogod [1200]: 10.1.0.40 "GET /SOGo/so/dbareiro/Mail/view
HTTP/1.1" 200 10484/0 1.038 37931 72% 3M
Jul 27 07:52:08 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Calendar/alarmslist?browserTime=1437994328 HTTP/1.1" 200 2/0
0.007 - - 0
Jul 27 07:52:09 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/mailboxes HTTP/1.1" 200 1945/0 0.552 - - 0
Jul 27 07:52:09 sogod [1200]: [ERROR] <0x0x152db98[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 07:52:09 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/folderINBOX/unseenCount HTTP/1.1" 200 13/0 0.276 - - 0
Jul 27 07:52:15 sogod [1200]: [ERROR] <0x0x14aec98[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 07:52:15 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/folderINBOX/uids HTTP/1.1" 200 15/92 0.409 - - 0
Jul 27 07:52:16 sogod [1200]: [ERROR] <0x0x154e568[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 07:52:16 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/folderINBOX/headers HTTP/1.1" 200 130/98 0.287 - - 0
Jul 27 07:57:08 sogod [1198]: [ERROR] <0x0x1165368[WOWatchDog]> No child
available to handle incoming request!
Jul 27 07:57:09 sogod [1200]: [ERROR] <0x0x1549288[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 07:57:09 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/folderINBOX/uids HTTP/1.1" 200 15/92 0.533 - - 0
Jul 27 07:57:09 sogod [1198]: [ERROR] <0x0x1165368[WOWatchDog]> No child
available to handle incoming request!
Jul 27 07:57:09 sogod [1200]: [ERROR] <0x0x1474788[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 07:57:09 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/folderINBOX/unseenCount HTTP/1.1" 200 13/0 0.284 - - 0
Jul 27 07:57:09 sogod [1200]: [ERROR] <0x0x155c6c8[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 07:57:09 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/folderINBOX/headers HTTP/1.1" 200 130/98 0.282 - - 0
Jul 27 08:02:08 sogod [1198]: [ERROR] <0x0x1165368[WOWatchDog]> No child
available to handle incoming request!
Jul 27 08:02:08 sogod [1200]: [ERROR] <0x0x15845c8[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 08:02:08 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/folderINBOX/unseenCount HTTP/1.1" 200 13/0 0.432 - - 0
Jul 27 08:02:09 sogod [1200]: [ERROR] <0x0x158b218[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 08:02:09 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/folderINBOX/uids HTTP/1.1" 200 15/92 0.522 - - 0
Jul 27 08:02:09 sogod [1200]: [ERROR] <0x0x169e3e8[NGImap4Connection]> could
not select URL: imaps://[email protected]:993/?tls=YES/INBOX/?tls=YES:
(null)
Jul 27 08:02:09 sogod [1200]: 10.1.0.40 "POST
/SOGo/so/dbareiro/Mail/0/folderINBOX/headers HTTP/1.1" 200 130/98 0.280 - - 0
----------------------------------------------------------------
Here I see these messages of "could not select URL" and "No child available to
handle incoming request!".
Regarding "No child available to handle incoming request", can this be due to
SOGo is starting with a single child (preparing 1 children)? Regarding "could
not select URL", I see twice "?tls=YES". This construction is correct?
Please let me know if you need any additional information.
Thanks in advance.
Best regards,
Daniel
[1] http://download.opensuse.org/repositories/server:/SOGo/
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