Hello,
for a few days now I have been fiddling around with a SOGo-Server (selfhosted nightly-build, version 5, updated daily at the moment) and so far I managed to get almost everything up and running.
But there is one big issue I'd be very glad if anyone could give me a hint what is wrong here.
The problem in short: I cannot send Mails to external recipients.
This is the basic setup:
The Mailserver with Dovecot and Postfix is on Server A, running for several years now and I don't want to change the way things are on here too much. This server has several the domains on it, among them abcd.tld and the Server-FQDN is fqn.abc.tld
The new server B on which SOGo has been installed is a fresh VServer using Debian 10, LetsEncrypt-Certificate for accessing the webfrontend and it uses the nightly-builds. I followed the official installation guide and set up a SOGo-Instance using Postgresql 11 for users authentification. The view within my database with the names, passwords matching the mail-passwords and so on exists and I can login successfully. I can see the Folders, read mails, create appointments and so on.
This Server B on which SOGo is installed has received its own subdomain so it's reachable at sogo.abcd.tld.
Long description of the problem:
My problem is that I cannot send mails to addresses outside of my own domain-range. Meaning: I can send Emails with SOGos Webfrontend to any email-address @abcd.tld or any other domain hosted on the server "A".
On this server A with postfix and dovecot there are several vhost-domains, for example domain1.tld. As it resides on the same server as abc.tld I am able to send a mail from address us...@abcd.tld to us...@domain1.tld when using SOGo's webfrontend. But using the Webfrontend I cannot send an email to external services like user.n...@gmail.com or anything like that.
Using a classic Mail-App like thunderbird on my desktop pc which connects to the emailserver on fqn.abc.tld directly works perfect and there are no restrictions to send emails in any kind like mentioned above.
When I try to send mails from SOGo's Webfrontend I get these possible errors depending on the config in /etc/sogo/sogo.conf:
First case:
more or less vanilla config setting as few ports as possible:
/etc/sogo/sogo.conf:
/* Mail */
SOGoDraftsFolderName = INBOX.Drafts;
SOGoSentFolderName = INBOX.Sent;
SOGoTrashFolderName = INBOX.Trash;
SOGoJunkFolderName = INBOX.Spam;
SOGoIMAPServer = "imap://abc.tld";
SOGoSieveServer = "sieve://abc.tld:4190";
SOGoSMTPServer = "smtp://abc.tld";
SOGoMailingMechanism = smtp;
SOGoForceExternalLoginWithEmail = YES;
//... standard-settings untouched
SOGoDraftsFolderName = INBOX.Drafts;
SOGoSentFolderName = INBOX.Sent;
SOGoTrashFolderName = INBOX.Trash;
SOGoJunkFolderName = INBOX.Spam;
SOGoIMAPServer = "imap://abc.tld";
SOGoSieveServer = "sieve://abc.tld:4190";
SOGoSMTPServer = "smtp://abc.tld";
SOGoMailingMechanism = smtp;
SOGoForceExternalLoginWithEmail = YES;
//... standard-settings untouched
SOGoUserSources =
(
{
type = sql;
id = directory;
viewURL = "postgresql://sogo:sogopasswordi@127.0.0.1:5432/sogo/sogo_view";
canAuthenticate = YES;
isAddressBook = YES;
userPasswordAlgorithm = md5;
}
);
{
type = sql;
id = directory;
viewURL = "postgresql://sogo:sogopasswordi@127.0.0.1:5432/sogo/sogo_view";
canAuthenticate = YES;
isAddressBook = YES;
userPasswordAlgorithm = md5;
}
);
/* Web Interface */
SOGoPageTitle = MeinTestSOGo;
SOGoVacationEnabled = YES;
//SOGoForwardEnabled = YES;
SOGoSieveScriptsEnabled = YES;
SOGoMailAuxiliaryUserAccountsEnabled = YES;
//SOGoTrustProxyAuthentication = NO;
//SOGoXSRFValidationEnabled = YES;
SOGoPageTitle = MeinTestSOGo;
SOGoVacationEnabled = YES;
//SOGoForwardEnabled = YES;
SOGoSieveScriptsEnabled = YES;
SOGoMailAuxiliaryUserAccountsEnabled = YES;
//SOGoTrustProxyAuthentication = NO;
//SOGoXSRFValidationEnabled = YES;
//... more untouched stuff
/* Debug */
SOGoDebugRequests = YES;
SoDebugBaseURL = YES;
ImapDebugEnabled = YES;
//LDAPDebugEnabled = YES;
//PGDebugEnabled = YES;
//MySQL4DebugEnabled = YES;
//SOGoUIxDebugEnabled = YES;
//WODontZipResponse = YES;
WOLogFile = /var/log/sogo/sogo.log;
SOGoDebugRequests = YES;
SoDebugBaseURL = YES;
ImapDebugEnabled = YES;
//LDAPDebugEnabled = YES;
//PGDebugEnabled = YES;
//MySQL4DebugEnabled = YES;
//SOGoUIxDebugEnabled = YES;
//WODontZipResponse = YES;
WOLogFile = /var/log/sogo/sogo.log;
In this scenario I can send with sogo to all emailboxes hosted on Server A. As soon as I try to send a mail to a mailbox hosted by anyone else (gmail, yahoo, ...), I get a 5.7.1 relay denied message from the recipient's server (eg. gmail or yahoo) in my mail-browserwindow and the log in /var/log/sogo.log says:
Jan 13 12:26:04 sogod [27233]: |SOGo| starting method 'POST' on uri '/SOGo/so/orange/Mail/0/folderINBOX/folderDrafts/newDraft1610537152-1/send'
Jan 13 12:26:05 sogod [27233]: [WARN] <0x0x55f51340a7c0[SOGoUserDefaults]> expected an NSString for 'SOGoMailComposeFontSize' (ignored)
Jan 13 12:26:05 sogod [27233]: [ERROR] <0x0x55f513552a50[SOGoMailer]> Could not connect to the SMTP server smtp://abc.tld
Jan 13 12:26:05 sogod [27233]: |SOGo| request took 0.666737 seconds to execute
Jan 13 12:26:05 sogod [27233]: [WARN] <0x0x55f51340a7c0[SOGoUserDefaults]> expected an NSString for 'SOGoMailComposeFontSize' (ignored)
Jan 13 12:26:05 sogod [27233]: [ERROR] <0x0x55f513552a50[SOGoMailer]> Could not connect to the SMTP server smtp://abc.tld
Jan 13 12:26:05 sogod [27233]: |SOGo| request took 0.666737 seconds to execute
I mean, why do I get a relay-denied-error from the recipient's server?! Why does sogo try to send via google or yahoo or whoever, I want to send via my smtp-server defined in sogo.conf - this gives me a headache.
Second Case:
Keeping everything the same but changing the smtp-line in sogo.conf to
SOGoSMTPServer = "smtp://abc.tld:587/?tls=YES";
results in an errormessage in the browser-window saying:
Requires state 2, now 1
and in the log I find:
Jan 13 12:36:31 sogod [29373]: |SOGo| starting method 'POST' on uri '/SOGo/so/orange/Mail/0/folderINBOX/folderDrafts/newDraft1610537787-1/send'
Jan 13 12:36:31 sogod [29373]: [WARN] <0x0x5562213901e0[SOGoUserDefaults]> expected an NSString for 'SOGoMailComposeFontSize' (ignored)
2021-01-13 12:36:31.750 sogod[29373:29373] ERROR(-[NGActiveSSLSocket startTLS]): couldn't setup SSL connection on host abc.tld (error:00000001:lib(0):func(0):reason(1))...
2021-01-13 12:36:31.750 sogod[29373:29373] SMTP: unable to perform STARTTLS on socket
Jan 13 12:36:31 sogod [29373]: [ERROR] <0x0x5562213bdf60[SOGoMailer]> Could not connect to the SMTP server smtp://abc.tld:587/?tls=YES
Jan 13 12:36:31 sogod [29373]: |SOGo| request took 0.566150 seconds to execute
Jan 13 12:36:31 sogod [29373]: [WARN] <0x0x5562213901e0[SOGoUserDefaults]> expected an NSString for 'SOGoMailComposeFontSize' (ignored)
2021-01-13 12:36:31.750 sogod[29373:29373] ERROR(-[NGActiveSSLSocket startTLS]): couldn't setup SSL connection on host abc.tld (error:00000001:lib(0):func(0):reason(1))...
2021-01-13 12:36:31.750 sogod[29373:29373] SMTP: unable to perform STARTTLS on socket
Jan 13 12:36:31 sogod [29373]: [ERROR] <0x0x5562213bdf60[SOGoMailer]> Could not connect to the SMTP server smtp://abc.tld:587/?tls=YES
Jan 13 12:36:31 sogod [29373]: |SOGo| request took 0.566150 seconds to execute
Third case:
Changing the smtp-line to
SOGoSMTPServer = "smtp://abc.tld:465";
results in endless waiting until proxytimeout occurs in the frontend, the log says:
Jan 13 14:13:10 sogod [2141]: |SOGo| starting method 'POST' on uri '/SOGo/so/orange/Mail/0/folderINBOX/folderDrafts/newDraft1610543582-1/send'
Jan 13 14:13:10 sogod [2141]: [WARN] <0x0x55d5782cf990[SOGoUserDefaults]> expected an NSString for 'SOGoMailComposeFontSize' (ignored)
Jan 13 14:14:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 1 minutes
Jan 13 14:15:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 2 minutes
Jan 13 14:16:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 3 minutes
Jan 13 14:17:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 4 minutes
Jan 13 14:18:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 5 minutes
2021-01-13 14:18:11.243 sogod[2141:2141] SMTP: reply has invalid format ((null))
Jan 13 14:18:11 sogod [2141]: [ERROR] <0x0x55d57809eb50[SOGoMailer]> Could not connect to the SMTP server smtp://abc.tld:465
Jan 13 14:18:11 sogod [2141]: |SOGo| request took 300.957260 seconds to execute
Jan 13 14:18:11 sogod [2141]: [ERROR] <0x0x55d57823ba30[WOHttpTransaction]> client disconnected during delivery of response for <WORequest[0x0x55d5780bd200]: method=POST uri=/SOGo/so/orange/Mail/0/folderINBOX/folderDrafts/newDraft1610543582-1/send app=SOGo rqKey=so rqPath=orange/Mail/0/folderINBOX/folderDrafts/newDraft1610543582-1/send> (len=61): the socket was shutdown
Jan 13 14:13:10 sogod [2141]: [WARN] <0x0x55d5782cf990[SOGoUserDefaults]> expected an NSString for 'SOGoMailComposeFontSize' (ignored)
Jan 13 14:14:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 1 minutes
Jan 13 14:15:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 2 minutes
Jan 13 14:16:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 3 minutes
Jan 13 14:17:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 4 minutes
Jan 13 14:18:10 sogod [2118]: [WARN] <0x0x55d577e61b80[WOWatchDogChild]> pid 2141 has been hanging in the same request for 5 minutes
2021-01-13 14:18:11.243 sogod[2141:2141] SMTP: reply has invalid format ((null))
Jan 13 14:18:11 sogod [2141]: [ERROR] <0x0x55d57809eb50[SOGoMailer]> Could not connect to the SMTP server smtp://abc.tld:465
Jan 13 14:18:11 sogod [2141]: |SOGo| request took 300.957260 seconds to execute
Jan 13 14:18:11 sogod [2141]: [ERROR] <0x0x55d57823ba30[WOHttpTransaction]> client disconnected during delivery of response for <WORequest[0x0x55d5780bd200]: method=POST uri=/SOGo/so/orange/Mail/0/folderINBOX/folderDrafts/newDraft1610543582-1/send app=SOGo rqKey=so rqPath=orange/Mail/0/folderINBOX/folderDrafts/newDraft1610543582-1/send> (len=61): the socket was shutdown
I already tested if the mailserver A is reachable by SOGo on B via openssl for Port 587 and also 465 and it works on both ports. I can connect and authenticate, these problems shouldn't be there.
What am I missing? Any help is appreciated.
Regards & thx in advance,
Marina
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