Yes, I tried, but there is a ton of messages, I can't identify where to
investigate.
We have 40 users, and the activesync problem was on two users with inbox
rather big.
For the time being, I downgraded and the problem was solved.
On 12/09/21 21:00, "Thomas Fuehrer" ([email protected]) wrote:
Hi Marco,
do you see any unusual message in sogo.log? With parameter the
SOGoEASDebugEnabled = YES sogo.log will contain more details about the EAS
communication.
Regards,
Thomas
-----Ursprüngliche Nachricht-----
Von: [email protected] <[email protected]> Im Auftrag von Marco Coli
Gesendet: Samstag, 11. September 2021 21:33
An: [email protected]
Betreff: Re: [SOGo] ActiveSync on Android suddenly not getting mail
I had the same problem. I think there is a problem in newer active-sync package
(i use nightly).
I solved reverting to an older nightly, all returned to function regularly
Il 03/09/21 17:26, "Sean M. Pappalardo" ([email protected]) ha
scritto:
Hello.
I'm running SOGo 2.4.x and suddenly yesterday my Android phone stopped
getting E-mail messages via the ActiveSync connection with SOGo. The
problem started when I was repeatedly trying to use the search feature
to find old messages. Suddenly it wasn't finding _any_ messages (even
though I know for a fact there were some in the last 30 days with the
search term) and now it's not getting new messages at all, and if I
try to open a message it previously received, the phone displays
"Can't open message" then the message disappears from the list as if I
deleted it!
Checking via the SOGo Web interface shows all of the messages and I
can open them fine there. I don't see anything amiss in the SOGo logs
either, other than the occasional "LOG: could not receive data from
client: Connection reset by peer" from PostgreSQL.
Where else should I look to see where the problem is? Is there a way
to reindex SOGo's database of mail ActiveSync sees or something?
Thank you!
Sincerely,
Sean M. Pappalardo
Sr. Networks Engineer
Renegade Technologies
[email protected]
http://www.renegadetech.com
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