Hello Quentin,

It happened again. I thought it was only affecting EAS but the web client
also errors out on a particular email causing the problem.

--- sogo.log ---
Jul 29 09:02:48 sogod [445678]: [RM:MailerUI] LOOKUP FAILED:
UIxMailPartTNEFViewer
Jul 29 09:02:48 sogod [445678]: [RM:MailerUI]   PARENT
(<0x0x55af08853fc0[WEResourceManager]:>) SAID: (null)
/usr/sbin/sogod: symbol lookup error:
/usr/lib64/GNUstep/SOGo/Mailer.SOGo/Mailer: undefined symbol:
TNEFCheckForSignature
--- sogo.log ---

-- eas log ---
/usr/sbin/sogod: symbol lookup error:
/usr/lib64/GNUstep/SOGo/Mailer.SOGo/Mailer: undefined symbol:
TNEFCheckForSignature
-- eas log ---

Interestingly, it affects only our pre-production server running the
nightly builds on AlmaLinux 9.2.
I test the same using the same version of SOGo on AlmaLinux 8.8 and
although it is displaying some non-ASCII characters, it's not having the
same error.
Both the AlmaLinux 9.2 and 8.8 has the same ytnef version v2.1.2.

Is this issue EL 9.x specific?

I could provide the eml file in private if this will help solve the issue.


Kind regards






On Fri, Jul 21, 2023 at 11:35 AM Kenren Taisho <toushin.tai...@gmail.com>
wrote:

> Hello Quentin,
> Thank you, I have applied the updated ytnef rpm you attached and will
> monitor the results.
> Will report the findings later.
>
> Kind regards
>
> On Thu, Jul 20, 2023 at 10:39 PM qhivert <users@sogo.nu> wrote:
>
>> Forget the attachment ><
>>
>>
>>
>> *From:* users-requ...@sogo.nu <users-requ...@sogo.nu> *On Behalf Of *
>> qhivert
>> *Sent:* jeudi 20 juillet 2023 16:38
>> *To:* users@sogo.nu
>> *Subject:* RE: [SOGo] undefined symbol: TNEFCheckForSignature
>>
>>
>>
>> Hello again Kenren,
>> I’ve built another package of ytnef attached to his mail.
>> Can you test it?
>>
>>
>>
>> First stop the service sogod then remove only the old ytnef without its
>> dependencies (or it will remove all sogo):
>>
>> *rpm -e –nodeps ytnef*
>>
>> Then install the package I give you:
>>
>> *yum install ytnef-2.1.2-1.el9.x86_64.rpm*
>>
>> Restart sogod then.
>>
>>
>>
>> Regards,
>>
>> Quentin
>>
>>
>>
>>
>>
>> *From:* users-requ...@sogo.nu <users-requ...@sogo.nu> *On Behalf Of *Kenren
>> Taisho
>> *Sent:* jeudi 20 juillet 2023 09:18
>> *To:* users@sogo.nu
>> *Subject:* Re: [SOGo] undefined symbol: TNEFCheckForSignature
>>
>>
>>
>> Hi Quentin,
>>
>> Thanks for the reply, I am running on AlmaLinux 9.2.
>>
>>
>>
>>
>>
>> Kind regards
>>
>>
>>
>> On Thu, Jul 20, 2023 at 2:35 PM qhivert <users@sogo.nu> wrote:
>>
>> Hello Kenren,
>>
>> What OS do you use for SOGo? Maybe there was a problem while building
>> this ytnef package.
>>
>> Quentin
>>
>>
>>
>> *From:* users-requ...@sogo.nu <users-requ...@sogo.nu> *On Behalf Of *Kenren
>> Taisho
>> *Sent:* mercredi 19 juillet 2023 09:04
>> *To:* users@sogo.nu
>> *Subject:* [SOGo] undefined symbol: TNEFCheckForSignature
>>
>>
>>
>> Dear all,
>>
>>
>> I am testing IOS client and found a subfolder not syncing or empty using
>> EAS.
>> The error that I am getting in the sogo.log is:
>> ---
>> /usr/sbin/sogod: symbol lookup error:
>> /usr/lib64/GNUstep/SOGo/Mailer.SOGo/Mailer: undefined symbol:
>> TNEFCheckForSignature
>> /usr/sbin/sogod: symbol lookup error:
>> /usr/lib64/GNUstep/SOGo/Mailer.SOGo/Mailer: undefined symbol:
>> TNEFCheckForSignature
>> ---
>>
>> and in apache.log
>>
>> ---
>> AH00898: Error reading from remote server returned by
>> /Microsoft-Server-ActiveSync
>> [proxy_http:error] [pid 577548:tid 577610] (20014)Internal error
>> (specific information not available): [client xx.xx.xx.xx:25524] AH01102:
>> error reading status line from remote server 127.0.0.1:2
>> 0000
>> ---
>>
>> I am using the updated ytnef package from the sogo repository:
>> Yerase TNEF Exporter v2.1.2
>>
>>
>>
>>
>>
>> Any idea where to look and how to fix this?
>>
>>
>>
>> Thanks in advance
>>
>>

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