On 2021-08-12 at 16:16:21 UTC-0400 (Thu, 12 Aug 2021 20:16:21 +0000)
Lukasz Maik <[email protected]>
is rumored to have said:

Dear John,

Sure, please find full tests results here: https://www.mail-tester.com/test-bw02eaxrt

That website is not in any way authoritative, misrerpresents SpamAssassin scores, is running an obsolete version of SpamAssassin, and seems to be *INCORRECTLY* claiming that some hostname in an URI in the message resolves to an IP listed in Spamhaus' SBL. Checking the message as provided on that page against a current SpamAssassin deployment does not show hits on URIBL_SBL or URIBL_SBL_A, and manual checks of www.naadac.org and naadac.org confirm that they are NOT LISTED. If you show the "source" of the test message on that page, you will note that it shows a hit on the rule named URIBL_BLOCKED, which indicates a gross misconfiguration of SpamAssassin and is probably responsible for the bogus URIBL_SBL and URIBL_SBL_A hits.

IN SHORT: mail-tester.com is a garbage site providing garbage results. No one should trust it for anything.

We've lost a point for not having DKIM/DMARC authentication, which is unfortunately not supported by our hosted exchange.

That is a far more likely cause for delivery problems than anything else. There is no excuse for any commercial mail provider to not offer it to their hosted customers.

We also lost 0.5 point for not having alt attribute in the images, so we will add it.
Total is 7.8/10.

Note that the number on the mail-tester.com site is an invention of mail-tester.com, an organization that can't even be bothered to keep their SpamAssassin installation updated or to have the needed recursive DNS resolver for SA to use. That "Total" is meaningless. The points allotted for each element are arbitrary and basically meaningless.


The problem, when user is sending normal work e-mails, recipients are finding those messages in the Junk Email folder. Even people with who he was previously working before.

That has nothing to do with SpamAssassin. No reasonable SpamAssassin deployment would score the message shown on that test page anywhere near the standard spam threshold (5.0). SpamAssassin is not involved in how any receiving sites choose to deliver mail, all SpamAssassin does is provide a score. In this case that score is essentially zero, provided SA is not misconfigured.



--
Bill Cole
[email protected] or [email protected]
(AKA @grumpybozo and many *@billmail.scconsult.com addresses)
Not Currently Available For Hire

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