> >Although not the ideal solution, it will suffice, I suppose. 
> I wouldn't
> >think at this point (assuming they make this change) that it warrants
> >submission to any RBLs.
> 
> I do.  I think that if they don't offer an opt out then it 
> becomes unsolicited.

The opt-out was to email back to the address and ask to be removed. The
problem was that no one was regularly checking this address. 

I spoke to the co-owner again about this and it sounds like they are putting
in a procedure to check this account regularly.

johnS

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