On Wed, 23 Nov 2011, Christian Grunfeld wrote:

Greylists do great job stoping robots but there are spammers with well configured MTAs who tries and tries and tries and bypass greylists.

Since the frequency of users checking quarantine has also been mentioned:

We've been running spamassassin for about 5 years (we used plain DNSBL before and lately some people were complaining about FPs), with quarantine in a daily global folder for all the institute (not per user), with a crontab which sends to each user a list ("spam report") of apparent originator and subject of the quarantined potential spam.

A few users did check this daily report, and very rarely (once per month ?) asked to release an odd FP. Other users (like me) felt the number of information messages was excessive, I had a further personal filter which scanned the spam report (which is anyhow archived for 7 weeks, but I almost never check), counted the number of occurrences of the same subject (high = potential spam, single = maybe FP) and told me of suspicious FPs. They were so few I usually did not check the report or the condensed report, but only checked the quarantine in the rare cases I did not receive a reply I was expecting.

On the contrary the spam still passing through spamassassin was becoming more and more (our fault, we do not update the server very often) for all our users.

Since about 6 months we implemented greylists, with an initial whitelist of several academic domain MXs which are our regular correspondent, and that cut the amount of spam severely and very satisfactorily.

We still run spamassassin downstream of the greylisting, and the information in the reports is now reduced to manageable size (but I've taken the habit of not checking it), and the surviving spam is almost nil.

We run a crontab which reports (to me) the origin and destination of messages which are autowhitelisted by the greylist after more than 30 min.

I scan those reports, and pick up the odd academic domain which requires to be permanently whitelisted (I wait until I have a dozen of those to tell the system manager to actually whitelist them). I notice that the majority of the cases which pass through graylist after such a long delay are (but for a few mail exploders) spammers, of the sort of bank or credit card phishing I guess.

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