On 5/23/2014 5:34 PM, Terence M. Bandoian wrote:
On 5/23/2014 1:22 AM, Ballarpure, Akshay (EXT-Tata Consultancy Ser -
IN/Hyderabad) wrote:
Hello,
Soap request is failing with below message in our application.
2014/05/20 06:48:43 [ERROR] (browse_csl) failed to
reach startSearch service, soapRC 502
2014/05/20 06:48:43 [ERROR] (soap) Error 502
fault: SOAP-ENV:Server [no subcode]
I am seeing below messages in Apache's Mod JK log file.
[Tue May 20 06:48:43 2014] [57070:140373099702016] [error]
ajp_get_reply::jk_ajp_common.c (2126): (worker1) Tomcat is down or
refused connection. No response has been sent to the client (yet)
[Tue May 20 06:48:43 2014] [56884:140373020112640] [error]
ajp_service::jk_ajp_common.c (2643): (worker1) connecting to tomcat
failed.
Could you please check and let me know the reason for the above ?
Thanks,
Akshay
Sounds like Tomcat is down.
-Terence Bandoian
Sounds like your application is broken, or Tomcat is down, or someone
unplugged a network cable, or someone changed firewall rules, or . . .
Seriously, you have given us no information.
And by no, I mean all of this is missing:
1. architecture
a. Apache HTTPD (I'm guessing yes)
b. mod_jk versus mod_proxy_ajp
c. intervening firewalls
d. number of Tomcats being supported
e. load balancing or not
f. using Tomcat native or not
2. versions - of anything
a. Apache HTTPD (or whatever else you're using here)
b. Tomcat version - exact, please
c. Java version - exact, please
d. OS and version - exact please
3. Tomcat settings - primarily JVM settings
4. Configurations
a. server.xml
b. workers.properties - if that's what you're using
c. Apache HTTPD configuration - if that's what you're using
5. Log files - more than what you've provided
a. catalina logs (Tomcat logs around the time of the event)
b. application logs (around the time of the event)
6. What is this application supposed to be doing??
There is more, but this is a good start.
A 502 normally means that servers can't talk to each other. This could
mean that Tomcat is down, it could mean that an intervening firewall has
dropped connections, it could mean many, many things.
Don't know without lots more information.
. . . . it's Friday, welcome to more than my 2 cents
/mde/
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