> -----Original Message----- > From: Mark Eggers [mailto:its_toas...@yahoo.com] > Sent: Friday, May 23, 2014 7:53 PM > To: users@tomcat.apache.org > Subject: Re: Tomcat is down or refused connection > > On 5/23/2014 5:34 PM, Terence M. Bandoian wrote: > > On 5/23/2014 1:22 AM, Ballarpure, Akshay (EXT-Tata Consultancy Ser - > > IN/Hyderabad) wrote: > >> > >> > >> Hello, > >> Soap request is failing with below message in our application. > >> > >> 2014/05/20 06:48:43 [ERROR] (browse_csl) failed to > >> reach startSearch service, soapRC 502 > >> 2014/05/20 06:48:43 [ERROR] (soap) Error 502 > >> fault: SOAP-ENV:Server [no subcode] > >> > >> I am seeing below messages in Apache's Mod JK log file. > >> > >> [Tue May 20 06:48:43 2014] [57070:140373099702016] [error] > >> ajp_get_reply::jk_ajp_common.c (2126): (worker1) Tomcat is down or > >> refused connection. No response has been sent to the client (yet) > >> [Tue May 20 06:48:43 2014] [56884:140373020112640] [error] > >> ajp_service::jk_ajp_common.c (2643): (worker1) connecting to tomcat > >> failed. > >> > >> Could you please check and let me know the reason for the above ? > >> > >> Thanks, > >> Akshay > > > > > > Sounds like Tomcat is down. > > > > -Terence Bandoian > > Sounds like your application is broken, or Tomcat is down, or someone > unplugged a network cable, or someone changed firewall rules, or . . . > > Seriously, you have given us no information. > > And by no, I mean all of this is missing: > > 1. architecture > a. Apache HTTPD (I'm guessing yes) > b. mod_jk versus mod_proxy_ajp > c. intervening firewalls > d. number of Tomcats being supported > e. load balancing or not > f. using Tomcat native or not > 2. versions - of anything > a. Apache HTTPD (or whatever else you're using here) > b. Tomcat version - exact, please > c. Java version - exact, please > d. OS and version - exact please > 3. Tomcat settings - primarily JVM settings 4. Configurations > a. server.xml > b. workers.properties - if that's what you're using > c. Apache HTTPD configuration - if that's what you're using 5. Log > files - more than what you've provided > a. catalina logs (Tomcat logs around the time of the event) > b. application logs (around the time of the event) 6. What is this > application supposed to be doing?? > > There is more, but this is a good start. > > A 502 normally means that servers can't talk to each other. This could > mean that Tomcat is down, it could mean that an intervening firewall > has dropped connections, it could mean many, many things. > > Don't know without lots more information. > > . . . . it's Friday, welcome to more than my 2 cents /mde/ >
Mark - Most importantly, he failed to provide the remote access information for the servers involved and their admin account names and passwords so that we could get in there and look around until we figured out what the problem was. Jeff --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org For additional commands, e-mail: users-h...@tomcat.apache.org
