Sounds like you have added Jars to the old environment that are not in the new 


What is the offending code that causes the error?


What were your customizations against the 6.0.35 environment?


Is the Woodstox StAX jar in the web application or Tomcat lib directory? Where 
was it previously?


Did you test this before you migrated causing this “urgent” issue? What is 
different between your test and this urgent outage’s configuration.




From: Lavitesh Verma [] 
Sent: Monday, June 15, 2020 8:16 AM
Cc: RUBIN, JACOB <>;; Vasudev Wadhawan 
Subject: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 
to 8.5.5
Importance: High


Hi Team,


Below are the details of the system and tomcat version 

Old tomcat version: Apache Tomcat/6.0.35

New tomcat version: Apache Tomcat/8.5.5

Operating System: SunOS 

OS Version: 5.10 

Architecture: sparcv9

JVM Version: 1.8.0_101-b13

Vendor: Oracle Corporation


We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.


We found the issue Provider 
com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.



Could you please assist on how we could resolve the issue.


Thanks & Regards

Lavitesh Verma

Software Engineering Associate

Amdocs Global SmartOps


OOO – 06/16 – 06/19


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