Hi Jason,

We have updated the xercesImpl from version 2.6.2 to 2.12.0 for the migration 
and no new jars were added for the new environment.

We didn't use Woodstox StAX jar with tomcat 6.0.35 and did not face any such 
issue.

PFA the complete Stack Trace for the Issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]

From: Jason Pyeron <jpye...@pdinc.us>
Sent: Monday, June 15, 2020 6:15 PM
To: 'Tomcat Users List' <users@tomcat.apache.org>
Cc: 'RUBIN, JACOB' <jr2...@att.com>; lsrv...@list.att.com; Vasudev Wadhawan 
<vasudev.wadha...@amdocs.com>
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 
6.0.35 to 8.5.5

Sounds like you have added Jars to the old environment that are not in the new 
environment.

What is the offending code that causes the error?

What were your customizations against the 6.0.35 environment?

Is the Woodstox StAX jar in the web application or Tomcat lib directory? Where 
was it previously?

Did you test this before you migrated causing this "urgent" issue? What is 
different between your test and this urgent outage's configuration.

-Jason

From: Lavitesh Verma [mailto:lavitesh.ve...@amdocs.com]
Sent: Monday, June 15, 2020 8:16 AM
To: users@tomcat.apache.org<mailto:users@tomcat.apache.org>
Cc: RUBIN, JACOB <jr2...@att.com<mailto:jr2...@att.com>>; 
lsrv...@list.att.com<mailto:lsrv...@list.att.com>; Vasudev Wadhawan 
<vasudev.wadha...@amdocs.com<mailto:vasudev.wadha...@amdocs.com>>
Subject: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 
to 8.5.5
Importance: High

Hi Team,

Below are the details of the system and tomcat version
Old tomcat version: Apache Tomcat/6.0.35
New tomcat version: Apache Tomcat/8.5.5
Operating System: SunOS
OS Version: 5.10
Architecture: sparcv9
JVM Version: 1.8.0_101-b13
Vendor: Oracle Corporation

We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

We found the issue javax.xml.stream.FactoryConfigurationError: Provider 
com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

[cid:image004.jpg@01D6433C.E23C4DF0]

Could you please assist on how we could resolve the issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]

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15-Jun-2020 07:34:45.122 SEVERE [http-nio-7080-exec-10] 
org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for 
servlet [MainControllerServlet] in context with path [/porequest] threw 
exception [Servlet execution threw an exception] with root cause
 javax.xml.stream.FactoryConfigurationError: Provider 
com.ctc.wstx.stax.WstxInputFactory not found
        at javax.xml.stream.XMLInputFactory.newInstance(Unknown Source)
        at 
com.sun.xml.internal.ws.util.xml.XmlUtil.newXMLInputFactory(XmlUtil.java:423)
        at 
com.sun.xml.internal.ws.api.streaming.XMLStreamReaderFactory.getXMLInputFactory(XMLStreamReaderFactory.java:116)
        at 
com.sun.xml.internal.ws.api.streaming.XMLStreamReaderFactory.access$000(XMLStreamReaderFactory.java:62)
        at 
com.sun.xml.internal.ws.api.streaming.XMLStreamReaderFactory$1.initialValue(XMLStreamReaderFactory.java:77)
        at 
com.sun.xml.internal.ws.api.streaming.XMLStreamReaderFactory$1.initialValue(XMLStreamReaderFactory.java:72)
        at 
com.sun.xml.internal.ws.api.streaming.ContextClassloaderLocal.createNewInstance(ContextClassloaderLocal.java:61)
        at 
com.sun.xml.internal.ws.api.streaming.ContextClassloaderLocal.get(ContextClassloaderLocal.java:47)
        at 
com.sun.xml.internal.ws.api.streaming.XMLStreamReaderFactory.get(XMLStreamReaderFactory.java:137)
        at 
com.sun.xml.internal.ws.api.streaming.XMLStreamReaderFactory.create(XMLStreamReaderFactory.java:160)
        at 
com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.createReader(RuntimeWSDLParser.java:1023)
        at 
com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.resolveWSDL(RuntimeWSDLParser.java:385)
        at 
com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:216)
        at 
com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:194)
        at 
com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:163)
        at 
com.sun.xml.internal.ws.client.WSServiceDelegate.parseWSDL(WSServiceDelegate.java:348)
        at 
com.sun.xml.internal.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:306)
        at 
com.sun.xml.internal.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:215)
        at 
com.sun.xml.internal.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:196)
        at 
com.sun.xml.internal.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:192)
        at 
com.sun.xml.internal.ws.spi.ProviderImpl.createServiceDelegate(ProviderImpl.java:104)
        at javax.xml.ws.Service.<init>(Service.java:77)
        at com.att.lsrv.preorder.PreOrderService.<init>(Unknown Source)
        at porequest.control.LviCsClient.getLviCsClientProxy(Unknown Source)
        at porequest.control.LviCsClient.getCSRResponse(Unknown Source)
        at porequest.control.MainControllerServlet.CsrqResponse(Unknown Source)
        at porequest.control.MainControllerServlet.doPost(Unknown Source)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
        at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
        at 
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
        at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
        at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
        at 
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
        at 
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108)
        at 
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
        at 
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
        at 
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
        at 
org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
        at 
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
        at 
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)
        at 
org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784)
        at 
org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
        at 
org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802)
        at 
org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410)
        at 
org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at 
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at 
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at 
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)
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