I hope I am able to explain this problem adequately. If I have gaps in
my explanation let me know and I will attempt to clarify further. I
know enough about Tomcat to be dangerous, as they say. I hope you guys
might be able to help me so here goes.
We have a MySQL database that we input case information into using a web
based application written in Java and running in Apache Tomcat 5.1.5.15.
On Monday one of our users was attempting to input some data into a
specific section of the database but the data was not stored. This is,
so far, only happening in this one specific area of data entry that
inputs data into a specific table in the database. We receive well over
100 new court filings that occur every day. We have multiple users
inputting data into the new cases and existing cases every day
throughout the day. So most of the data input is operating normally.
It is just input into this one area that I am seeing problems. It could
be there are other areas with problems but we just haven't seen them
yet. Whatever the case may be though, at present it is this one area
where I am seeing the problem.
I have been able to log into the database using MySQL Query Browser
1.1.6 and insert the data into the appropriate field for that record in
the table. When I input that data I can then log into the web
application, navigate to that case and see the entry showing up as I
just entered it. However, if I try to alter that data from the web
application nothing happens.
I had attempted to send this to the thread earlier with attached copies
of two logs for Monday and for Tuesday. I never was able to see my post
on the thread so I am resending in the belief that my attachments may
have been cause for the forum to block my post. If I need to post logs
please let me know what is the best way to send my logs.
Can someone assist me with finding out what may be causing this problem
and give some idea of how to resolve it?
Thanks,
Steve
