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Brandy,

On 5/6/2009 4:52 PM, Jack, Brandy wrote:
> If we don't restart, the users cannot access the application.
> It is java based (I think) and they blame it on the SQL server (of
> course) which is an entirely different server.

I wonder if your database connections might be timing-out. Can you post
the contents of the "context.xml" file? You might have to look in
several places for this file:

1. In Tomcat's conf/Catalina/localhost/[appname].xml
or
2. In the deployment directory (something like
   TOMCAT_HOME/webapps/[appname]/META-INF/context.xml)
or
3. In the application's WAR file (appname.war/META-INF/catalina.xml)
   (Note that WAR files are just ZIP files with a particular
    directory structure and file layout... just it open with
    WinZip or whatever)

- - OR -

4. In Tomcat's conf/server.xml file in a section called <Context>.

Before you post this file (or the <Context> section(s) from your
server.xml), take care to remove any sensitive information such as
database usernames and passwords. Please retain as much information as
you are willing, because the more info we have, the better.

> Is it the catalina files or the stderr files?

Specifically, you should check the stderr files or catalina.out (usually
only one of these contains both stdout and stderr). It wouldn't hurt to
check /all/ log files.

Try something like:

C:\Tomcat> find "Exception" logs\*.* > exceptions.txt

Feel free to post only a representative sample :)

- -chris
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