Also, have you tried debugging this on your own?  Problems with opening
PDFs in-browser vs. externally are almost always caused by misconfigured
HTTP response headers, specifically Content-Disposition.  This happens in
any framework - it's up to you to set the appropriate response headers.

Malay - reading the article linked here may help you in your endeavors to
receive assistance on any open source mailing list you inquire of:
http://www.catb.org/esr/faqs/smart-questions.html#idp5231936

In the name of transparency: for those that don't know, the reason Malay
has received two responses that were a bit more terse than our normal
responses is because he's also emailed the Wicket private list several
times and been directed how to ask a helpful question on the users' mailing
list.



On Wed, May 8, 2013 at 6:41 AM, Martin Grigorov <[email protected]>wrote:

> Hi Malay,
>
>
> On Wed, May 8, 2013 at 12:14 PM, <[email protected]> wrote:
>
> >  Hi Martin,
> >
> > Any update on this issue?
> > Please do let us know if you need any information from our side.
> >
>
> I didn't receive a compiled explanation of your problem as I requested.
> You just forwarded some long internal discussion you had in your company.
> I hope you don't expect from us to read all of it.
>
> Your chances will be better if you start over with just the technical
> details.
> Which version of Wicket was the last one that worked for you ?
> Which version do you use now ?
> What code do you use to render the PDF?
> In which browser(s) the problem appears ?
> Everything that you think is useful for us to "debug" the problem without
> having access to your application.
>
> And please do not CC [email protected]. There is nothing
> confidential for now.
>
> Thank you!
>
>
> >
> >  *Thanks & Regards*,
> > Malay Kumar Nayak
> > KPN-ECM-TAM,
> > IBM India Private Ltd.
> > EGL C-Block ,2nd Floor
> > Bangalore
> > Email:[email protected]
> > KPN Account
> > Mobile-09742290785
> >
> >
> >  ------------------------------
> > *From:* Nayak, M. (Malay) (NETCO IT Operations Fixed&Generic Mgt)
> > *Sent:* 07 May 2013 09:50 AM
> > *To:* Martin Grigorov; [email protected]
> > *Cc:* [email protected]; [email protected]
> > *Subject:* RE: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from
> > this week are not available in Signature
> >
> >   Hi Martin,
> >
> > Please find the below issue description.
> >
> > Description:-
> > In ECM4Signature application we have observed .pdf formart files are not
> > opening properly in IE(Internet Explorer) but same .pdf format files
> > are opening in Moxila browser with properly with .pdf format.
> Attachedscreenshot for your reference.
> >
> > Please do let us know if you need more information.
> >
> >
> >  *Thanks & Regards*,
> > Malay Kumar Nayak
> > KPN-ECM-TAM,
> > IBM India Private Ltd.
> > EGL C-Block ,2nd Floor
> > Bangalore
> > Email:[email protected]
> > KPN Account
> > Mobile-09742290785
> >
> >
> >  ------------------------------
> > *From:* Martin Grigorov [[email protected]]
> > *Sent:* 06 May 2013 07:30 PM
> > *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery)
> > *Cc:* [email protected]; [email protected]
> > *Subject:* Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from
> > this week are not available in Signature
> >
> >   Hi,
> >
> >  Please use the normal channels for user help, namely the mailing lists:
> > [email protected].
> > Make sure that you explain your technical problem as detailed as
> possible.
> > If you are able to reproduce your problem in a mini application that
> works
> > with Wicket version X and doesn't work with version X + 1 then please
> > attach it to a ticket in our
> > issues tracking system (issues.apache.org/jira/browse/WICKET) together
> > with the source code so we can debug it.
> >
> >
> >
> >
> > On Mon, May 6, 2013 at 3:10 PM, <[email protected]> wrote:
> >
> >>  Hi Team,
> >>
> >> We have a problem in one of our applications developed using Wickets.
> >> Problem is that the application allows you to search for your documents
> and
> >> based on the extension, it will search for the software with which the
> >> document can be opened and then opens it with that particular
> application.
> >>
> >> In the recent past, we have observed that the application is not working
> >> as expected as it has some problem opening the pdf files in Adobe reader
> >> and hence opens in IE which should not be the case. Could you please
> help
> >> us in understanding the issue and resolve the same.
> >>  **
> >> **
> >> *Regards,
> >> Praveen K Pervela*
> >> KPN-ECM-TAM,
> >> IBM India Private Ltd.
> >> 3B Building, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : *ppervela*@in.ibm.com <[email protected]>
> >>
> >>  *NOTE: Please copy our team mail id [email protected] for
> >> a quick reply.*
> >>   ------------------------------
> >> *From:* [email protected] [[email protected]]
> >> *Sent:* Thursday, April 18, 2013 7:41 PM
> >> *To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
> >> *Cc:* [email protected]
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>   Hi Ruud,
> >>
> >> Could you please provide the information for below points. I am able to
> >> see the pdf after clearing the browser cache. Also from Mozilla firefox.
> >> I am aware that Mozilla firefox is not a standard browser for KPN.
> >>
> >> 1. IE browser version in your machine along with screenshot
> >> 2. Are there any other documents having the same issue.
> >> 3. Please check with your colleagues/users and request them replicate
> the
> >> issue.
> >>
> >> Please provide the necessary information at the earliest.
> >>
> >> **
> >>
> >> *Thanks & Regards,*
> >>
> >> *Seshu*
> >>
> >> **
> >>  Seshukumar Konkepudi
> >> KPN-ECM-TAM Lead,
> >> IBM India Private Ltd.
> >> 3B, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : [email protected]
> >> Mobile: +91-9652600019
> >>
> >>  *NOTE: Please copy our team mail id [email protected] for
> >> a quick reply.*
> >>
> >>  ------------------------------
> >> *From:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
> >> *Sent:* 17 April 2013 18:20
> >> *To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
> >> *Cc:* [email protected]
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>   Hi Ruud,
> >>
> >> Is the below issue for only for one contract document or any more
> >> contracts are having the same issue.
> >> If so could you please provide the list for the same.
> >>
> >> **
> >>
> >> *Thanks & Regards,*
> >>
> >> *Seshu*
> >>
> >> **
> >>  Seshukumar Konkepudi
> >> KPN-ECM-TAM Lead,
> >> IBM India Private Ltd.
> >> 3B, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : [email protected]
> >> Mobile: +91-9652600019
> >>
> >>  *NOTE: Please copy our team mail id [email protected] for
> >> a quick reply.*
> >>
> >>  ------------------------------
> >> *From:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
> >> *Sent:* 15 April 2013 16:52
> >> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>   Hi Seshu,
> >>
> >>
> >>
> >> There’s only an issue in production environment. If you enter a contract
> >> number, you can retrieve the contract document regarding the contract by
> >> clicking the ‘download bestand’ link. The document should be displayed
> in
> >> PDF. If you click on the link, a new browser opens up but no relevant
> data
> >> is shown.
> >>
> >>
> >>
> >> I’ve added a printscreen from testenvironment where functionality works
> >> as expected and from production were the issue appears.
> >>
> >>
> >>
> >> This should give you all necessary information.
> >>
> >>
> >>
> >> Met vriendelijke groet / kind regards,
> >>
> >>
> >>
> >> Ruud Bruijn
> >>
> >> Quality Manager
> >>
> >> KPN ZM Volume
> >> [email protected]
> >>
> >> 06 43 95 25 33
> >>
> >>
> >>
> >> *not working on Fridays*
> >>
> >>
> >>
> >> *Van:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
> >> *Verzonden:* maandag 15 april 2013 12:38
> >> *Aan:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
> >> *CC:* [email protected]
> >> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>
> >>
> >> Hi Ruud,
> >>
> >>
> >>
> >> Could you please share more details about the below issue for both
> >> environments.
> >>
> >>
> >>
> >> *Thanks & Regards,*
> >>
> >> *Seshu*
> >>
> >>
> >>
> >> Seshukumar Konkepudi
> >>
> >> KPN-ECM-TAM Lead,
> >> IBM India Private Ltd.
> >> 3B, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : [email protected]
> >> Mobile: +91-9652600019
> >>
> >>
> >>
> >> *NOTE: Please copy our team mail id **[email protected]**for
> a quick reply.
> >> *
> >>
> >>
> >>   ------------------------------
> >>
> >> *From:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
> >> *Sent:* 15 April 2013 15:46
> >> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >> Hi Seshu,
> >>
> >>
> >>
> >> Working fine now but I will raise another VITO because the PDF
> >> attachments are not presented in the right format.
> >>
> >> We’ve had this issue before in test environment for which I also raised
> a
> >> VITO, but I checked this morning and it was working fine there.
> >>
> >>
> >>
> >> Met vriendelijke groet / kind regards,
> >>
> >>
> >>
> >> Ruud Bruijn
> >>
> >> Quality Manager
> >>
> >> KPN ZM Volume
> >> [email protected]
> >>
> >> 06 43 95 25 33
> >>
> >>
> >>
> >> *not working on Fridays*
> >>
> >>
> >>
> >> *Van:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
> >> *Verzonden:* donderdag 11 april 2013 19:24
> >> *Aan:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery);
> >> [email protected]
> >> *CC:* [email protected]; [email protected];
> >> [email protected]; Coevering, van de, A.J.B. (Ton) (NETCO IT
> >> Operations CE BSS); [email protected];
> >> [email protected]; [email protected]; Dijkstra,
> >> E.T. (Evert) (NETCO IT Operations F&G BP/Coll/RA); Susan J Jetty
> >> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>
> >>
> >> Hi Ruud,
> >>
> >>
> >>
> >> Could you please confirm whether we can close the ticket?
> >>
> >>
> >>
> >> *Thanks & Regards,*
> >>
> >> *Seshu*
> >>
> >>
> >>
> >> Seshukumar Konkepudi
> >>
> >> KPN-ECM-TAM Lead,
> >> IBM India Private Ltd.
> >> 3B, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : [email protected]
> >> Mobile: +91-9652600019
> >>
> >>
> >>
> >> *NOTE: Please copy our team mail id **[email protected]**for
> a quick reply.
> >> *
> >>
> >>
> >>   ------------------------------
> >>
> >> *From:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
> >> *Sent:* 11 April 2013 19:27
> >> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA);
> >> [email protected]
> >> *Cc:* [email protected]; [email protected];
> >> [email protected]; Coevering, van de, A.J.B. (Ton) (NETCO IT
> >> Operations CE BSS); [email protected];
> >> [email protected]; [email protected]; Dijkstra,
> >> E.T. (Evert) (NETCO IT Operations F&G BP/Coll/RA); Susan J Jetty
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >> All,
> >>
> >>
> >>
> >> I can confirm that the contract mentioned below could be found in
> >> Signature front end.
> >>
> >>
> >>
> >> Met vriendelijke groet / kind regards,
> >>
> >>
> >>
> >> Ruud Bruijn
> >>
> >> Quality Manager
> >>
> >> KPN ZM Volume
> >> [email protected]
> >>
> >> 06 43 95 25 33
> >>
> >>
> >>
> >> *not working on Fridays*
> >>
> >>
> >>
> >> *Van:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
> >> *Verzonden:* donderdag 11 april 2013 15:40
> >> *Aan:* [email protected]
> >> *CC:* [email protected]; [email protected];
> >> [email protected]; Coevering, van de, A.J.B. (Ton) (NETCO IT
> >> Operations CE BSS); [email protected];
> >> [email protected]; [email protected]; Dijkstra,
> >> E.T. (Evert) (NETCO IT Operations F&G BP/Coll/RA); Susan J Jetty;
> Bruijn,
> >> R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
> >> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>
> >>
> >> Hi Pavan,
> >>
> >>
> >>
> >> I have verified the signature application and able to found the below
> >> mentioned contract in the application.
> >>
> >> Could you please let us know what was the problem.
> >>
> >>
> >>
> >> *Thanks & Regards,*
> >>
> >> *Seshu*
> >>
> >>
> >>
> >> Seshukumar Konkepudi
> >>
> >> KPN-ECM-TAM Lead,
> >> IBM India Private Ltd.
> >> 3B, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : [email protected]
> >> Mobile: +91-9652600019
> >>
> >>
> >>
> >> *NOTE: Please copy our team mail id **[email protected]**for
> a quick reply.
> >> *
> >>
> >>
> >>   ------------------------------
> >>
> >> *From:* [email protected] [[email protected]]
> >> *Sent:* 11 April 2013 14:32
> >> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
> >> *Cc:* [email protected]; [email protected];
> >> [email protected]; Coevering, van de, A.J.B. (Ton) (NETCO IT
> >> Operations CE BSS); [email protected];
> >> [email protected]
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >> Hi Sheshu,
> >>
> >>
> >>
> >> As confirmed by Tomas, the letter type A is recieved and processed at
> >> Streamserve for order 1-1631552000 at 10.19 AM. Could you please check
> >> whether the same is received at ECM?
> >>
> >>
> >>
> >> Regards,
> >>
> >> Pavan
> >>
> >>
> >>
> >> *Van:* [email protected] [
> >> mailto:[email protected] <[email protected]>]
> >> *Verzonden:* donderdag 11 april 2013 8:33
> >> *Aan:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA);
> >> Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
> >> *CC:* [email protected]; Dijkstra, E.T. (Evert) (NETCO IT
> >> Operations F&G BP/Coll/RA)
> >> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>
> >>
> >> Hello Seshu, Ruud,
> >>
> >>
> >>
> >> I asked our maintenance team to provide communication logs between SS
> and
> >> ECM. Hover ever after investigation they found out, that at least from 1
> >> st of April, there was no other letter received by SS then ‘G2’  - and
> >> this one is not being sent to ECM.
> >>
> >> Therefore I cannot support you with any communication.
> >>
> >> AM team already started investigation, what is going on.
> >>
> >>
> >>
> >> Sorry that it took so long, but since we are dealing here with
> production
> >> I had to go via tickets process…
> >>
> >>
> >>
> >> Peter
> >>
> >>
> >>
> >> *From:* [email protected] [mailto:
> [email protected]<[email protected]>]
> >>
> >> *Sent:* Tuesday, April 09, 2013 11:55 AM
> >> *To:* Neumeister, Peter; [email protected]
> >> *Cc:* [email protected]; [email protected]
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>
> >>
> >> Hi Peter,
> >>
> >>
> >>
> >> Thanks for the information.
> >>
> >>
> >>
> >> We are unable to find any documents OPIB documents checked in
> >> ECM4Signature after 25th Mar 2013. Could you please confirm whether the
> >> checkin request to ECM4Signature is successful or not.
> >>
> >> Are there any changes in streamserve and also please share the checkin
> >> requrest details to us. So that we can verify in ECM as well.
> >>
> >>
> >>
> >> *Thanks & Regards,*
> >>
> >> *Seshu*
> >>
> >>
> >>
> >> Seshukumar Konkepudi
> >>
> >> KPN-ECM-TAM Lead,
> >> IBM India Private Ltd.
> >> 3B, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : [email protected]
> >> Mobile: +91-9652600019
> >>
> >>
> >>
> >> *NOTE: Please copy our team mail id **[email protected]**for
> a quick reply.
> >> *
> >>
> >>
> >>   ------------------------------
> >>
> >> *From:* [email protected] [[email protected]]
> >> *Sent:* 08 April 2013 19:15
> >> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA);
> >> Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
> >> *Cc:* [email protected]; Pervela, P. (Praveen Kumar)
> (NETCO
> >> CE Generic ESS Delivery); [email protected]
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >> Hi Seshu,
> >>
> >>
> >>
> >> OPB production is set to send data to following address:
> >>
> >>
> >>
> >>
> >>
> http://ecm4contracts.kpn.org:16200/SignatureOnlineAllSoap/SignatureCheckinService
> >>
> >>
> >>
> >> Peter
> >>
> >>
> >>
> >> *From:* [email protected] [mailto:
> [email protected]<[email protected]>]
> >>
> >> *Sent:* Monday, April 08, 2013 11:43 AM
> >> *To:* [email protected]; Neumeister, Peter
> >> *Cc:* [email protected]; [email protected];
> >> [email protected]
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>
> >>
> >> Hi Peter/rudd,
> >>
> >>
> >>
> >> We required the end point details to proceed further on the below issue.
> >>
> >>
> >>
> >> *Thanks & Regards,*
> >>
> >> *Seshu*
> >>
> >>
> >>
> >> Seshukumar Konkepudi
> >>
> >> KPN-ECM-TAM Lead,
> >> IBM India Private Ltd.
> >> 3B, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : [email protected]
> >> Mobile: +91-9652600019
> >>
> >>
> >>
> >> *NOTE: Please copy our team mail id **[email protected]**for
> a quick reply.
> >> *
> >>
> >>
> >>   ------------------------------
> >>
> >> *From:* [email protected] [[email protected]]
> >> *Sent:* 08 April 2013 12:46
> >> *To:* [email protected]
> >> *Cc:* [email protected]; Pervela, P. (Praveen Kumar)
> (NETCO
> >> CE Generic ESS Delivery); [email protected]
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >> Peter,
> >>
> >>
> >>
> >> Issue is regarding production environment.
> >>
> >>
> >>
> >> Met vriendelijke groet / kind regards,
> >>
> >>
> >>
> >> Ruud Bruijn
> >>
> >> Quality Manager
> >>
> >> KPN ZM Volume
> >> [email protected]
> >>
> >> 06 43 95 25 33
> >>
> >>
> >>
> >> *not working on Fridays*
> >>
> >>
> >>
> >> *Van:* [email protected] [
> >> mailto:[email protected] <[email protected]>]
> >> *Verzonden:* vrijdag 5 april 2013 15:29
> >> *Aan:* [email protected]; Bruijn, R.B.R. (Ruud) (NETCO CE BSS
> Business
> >> Market Delivery)
> >> *CC:* [email protected]; Pervela, P. (Praveen Kumar)
> (NETCO
> >> CE Generic ESS Delivery)
> >> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>
> >>
> >> Hi Guys,
> >>
> >>
> >>
> >> Can you give me more details?
> >>
> >>
> >>
> >> Are we talking about Opib BR14 or BR15, production or Chain?
> >>
> >>
> >>
> >> Based on mails below, if it is production, there was go-live of OPIB
> BR14
> >> on 22nd of March. But there were no interface changes regarding OPIB and
> >> any archive within StreamServe.
> >>
> >>
> >>
> >> Peter
> >>
> >>
> >>
> >> *From:* Seshukumar Konkepudi1 [mailto:[email protected]<
> [email protected]>]
> >>
> >> *Sent:* Friday, April 05, 2013 12:50 PM
> >> *To:* [email protected]
> >> *Cc:* [email protected]; Neumeister, Peter;
> >> [email protected]
> >> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >>
> >>
> >> Hi Peter,
> >>
> >> Could you please let us know which endpoint the below documents are
> >> processed. Please provide the endpoint details.
> >>
> >> Thanks & Regards,
> >> Seshu
> >>
> >> Seshukumar Konkepudi
> >> KPN -  ECM-TAM
> >> IBM India Private Ltd.
> >> 3B Building, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : [email protected]
> >> Mobile: +91 9652600019
> >>
> >> *<[email protected]>*
> >>
> >> 04/05/2013 09:20 AM
> >>
> >> To
> >>
> >> <[email protected]>,
> >>
> >> cc
> >>
> >> <[email protected]>, <[email protected]>
> >>
> >> Subject
> >>
> >> RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not
> >> available in Signature
> >>
> >>
> >>
> >>
> >>
> >>
> >> Hi Praveen,
> >>
> >> Please find some screenprints below. These orders should be available in
> >> Signature but cannot be found.
> >>
> >>
> >>
> >>
> >>
> >> If you need more information about Streamserve sending the data and
> >> documents, please contact Peter Neumeister (CC)
> >>
> >> Met vriendelijke groet / kind regards,
> >>
> >> Ruud Bruijn
> >> Quality Manager
> >> KPN ZM Volume*
> >> *[email protected]
> >> 06 43 95 25 33
> >>
> >> *not working on Fridays*
> >>
> >> *Van:* Pervela, P. (Praveen Kumar) (NETCO CE Generic ESS Delivery) *
> >> Verzonden:* donderdag 4 april 2013 14:13*
> >> Aan:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)*
> >> CC:* [email protected]*
> >> Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >>
> >> Hi Ruud,
> >>
> >> Could you please let us know if there are any changes with respect to
> the
> >> check in process at the STREAMSERVE end. Also, some metadata which we
> >> discussed over the call and you agreed to send us the metadata.
> >>
> >> Please let us know at the earliest as we see the request has already
> >> breached the SLA.
> >>
> >> We appreciate your cooperation in the meanwhile.
> >>
> >> *Regards,
> >> Praveen K Pervela*
> >> KPN-ECM-TAM,
> >> IBM India Private Ltd.
> >> 3B Building, 6th Floor, Mindspace,
> >> APIIC Layout, Madhapur, Hyderabad.
> >> Email : *ppervela*@in.ibm.com <[email protected]>
> >>
> >> *NOTE: Please copy our team mail id **[email protected]*<
> [email protected]>
> >> * for a quick reply.*
> >>  ------------------------------
> >>
> >>
> >> *From:* [email protected] [[email protected]]*
> >> Sent:* Tuesday, April 02, 2013 11:19 PM*
> >> To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)*
> >> Cc:* [email protected]*
> >> Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >> Hi Ruud,
> >>
> >> Please give us some more detials like the customer id to search so that
> >> it could be helpful for our analysis.
> >>
> >> *Thanks & Regards*,
> >> Malay Kumar Nayak
> >> KPN-ECM-TAM,
> >> IBM India Private Ltd.
> >> EGL C-Block ,2nd Floor
> >> Bangalore
> >> Email:[email protected]
> >> KPN Account
> >> Mobile-09742290785
> >>
> >>
> >>  ------------------------------
> >>
> >>
> >> *From:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)*
> >> Sent:* 02 April 2013 12:28 PM*
> >> To:* Nayak, M. (Malay) (NETCO IT Operations Fixed&Generic Mgt)*
> >> Cc:* [email protected]*
> >> Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
> >> week are not available in Signature
> >> Hi Malay,
> >>
> >> Orderdetails and letters to customer generated by OneCRM-Streamserve are
> >> not available in Signature for orders confirmed in Siebel from
> 25thMarch until now. All orderdetails and letters before 22
> >> nd March can be retrieved in Signature.
> >> The screenprints give an example of an order before 22nd March and after
> >> 25th March. Please check why orders after 25th March cannot be found in
> >> Signature. Is the interface between Streamserve and Signature up-and
> >> –running?
> >>
> >> Met vriendelijke groet / kind regards,
> >>
> >> Ruud Bruijn
> >> Quality Manager
> >> KPN ZM Volume*
> >> *[email protected]
> >> 06 43 95 25 33
> >>
> >> *not working on Fridays*
> >>
> >> *Van:* Nayak, M. (Malay) (NETCO IT Operations Generic&Traditional) *
> >> Verzonden:* zondag 31 maart 2013 15:31*
> >> Aan:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)*
> >> CC:* [email protected]*
> >> Onderwerp:* VITO:(CC0000002070237):Contracts from OPIB ZM from this week
> >> are not available in Signature
> >>
> >> Dear Ruud,
> >>
> >> We can able to find the document and open.
> >> Could you please do let us know the issue you are facing in this
> document
> >> so that we can work accordingly.
> >>
> >>
> >> *Thanks & Regards*,
> >> Malay Kumar Nayak
> >> KPN-ECM-TAM,
> >> IBM India Private Ltd.
> >> EGL C-Block ,2nd Floor
> >> Bangalore
> >> Email:[email protected]
> >> KPN Account
> >> Mobile-09742290785
> >>
> >>
> >>
> >>  ------------------------------
> >>
> >> This message is for the designated recipient only and may contain
> >> privileged, proprietary, or otherwise confidential information. If you
> have
> >> received it in error, please notify the sender immediately and delete
> the
> >> original. Any other use of the e-mail by you is prohibited.
> >>
> >> Where allowed by local law, electronic communications with Accenture and
> >> its affiliates, including e-mail and instant messaging (including
> content),
> >> may be scanned by our systems for the purposes of information security
> and
> >> assessment of internal compliance with Accenture policy.
> >>
> >>
> >>
> ______________________________________________________________________________________
> >>
> >> www.accenture.com
> >>
> >
> >
> >
> >  --
> >  Martin Grigorov
> > Wicket Training & Consulting
> > http://jWeekend.com <http://jweekend.com/>
> >
>
>
>
> --
> Martin Grigorov
> Wicket Training & Consulting
> http://jWeekend.com <http://jweekend.com/>
>



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