I'm currently trying to measure XWIKI against some business requirements; our business are basically looking for a simple WIKI that we can use to store corporate/enterprise knowledge in a single place and make available to the public via our websites and internally to our customer service agents.
For a little more background to the requirements, the business is a financial institution that provides loan products in different countries. Each country currently has their own website (served on different domains, with no obvious links to others), customers can apply for financial products and administer their accounts through the sites, the terminology used to describe the products is the same regardless of the country, however the business rules e.g. application process, interest rates is/can be different. The business want to expose the content deemed as publicly available through a FAQ/WIKI section on each website, however they don't wish other countries content to be displayed on that website. Our customer service agents should be able to search the entire WIKI when dealing with customers phone enquiries, they also wish there to be more internal information available to the agents. I'm struggling to think of a way to achieve this using XWIKI and would be grateful of any advice. Thanks in advance Graham -- View this message in context: http://n2.nabble.com/advice-on-wiki-structure-tp1641524p1641524.html Sent from the XWiki- Users mailing list archive at Nabble.com. _______________________________________________ users mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/users
