Hi,
> > 2. What does the XE log tell you when this problem occurs. > > > > # tail -f xwiki.log > > 2009-12-07 11:44:16,060 > [http://10.128.48.247:8080/xwiki/bin/view/XWiki/OfficeImporterResults] > ERROR rterVelocityContextInitializer - task did not complete within > timeout > org.xwiki.officeimporter.OfficeImporterException: task did not complete > within timeout > at > > org.xwiki.officeimporter.internal.DefaultOfficeImporter.importStream(DefaultOfficeImporter.java:175) > at > > org.xwiki.officeimporter.internal.OfficeImporterVelocityBridge.importDocument(OfficeImporterVelocityBridge.java:94) > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > at > > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) > at > > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > at java.lang.reflect.Method.invoke(Method.java:616) > at > > org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.doInvoke(UberspectImpl.java:389) > at > > org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.invoke(UberspectImpl.java:378) > at > > org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:270) > [. > . > .] > Caused by: net.sf.jodconverter.office.OfficeException: task did not > complete within timeout > at > > net.sf.jodconverter.office.ManagedProcessOfficeManager.execute(ManagedProcessOfficeManager.java:93) > at > > net.sf.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:71) > at > > org.xwiki.officeimporter.internal.openoffice.DefaultOpenOfficeDocumentConverter.convert(DefaultOpenOfficeDocumentConverter.java:99) > at > > org.xwiki.officeimporter.internal.DefaultOfficeImporter.importStream(DefaultOfficeImporter.java:151) > ... 110 more > Caused by: java.util.concurrent.TimeoutException > at > java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:258) > at java.util.concurrent.FutureTask.get(FutureTask.java:119) > at > > net.sf.jodconverter.office.ManagedProcessOfficeManager.execute(ManagedProcessOfficeManager.java:90) > ... 113 more > The images embedded inside Office document, how large are they? (very high-resolution images?) - If they are quite large, you might want to increase the time-out for officeimporter operations (from xwiki.properties file). - Now, if they are not that large (if the most trivial images also fail), then it'll be great if you can provide us a sample failing document. Also, there is a small test you can perform if you have access to a GUI in your computer: - Open the failing document in OpenOffice. - Save the document as HTML into some place. Does above operation work without issues? And what about images, are they properly saved? and what type of images are they ? (The last question is because OpenOffice has a problem with EMF/WMF image formats on windows and linux boxes). Thanks. - Asiri _______________________________________________ users mailing list users@xwiki.org http://lists.xwiki.org/mailman/listinfo/users
