*Dear Associates,* * *
* * * * *Position: IT security/network/Unix Support * *Location: NYC, NY* *Duration: 6+Months* *Interview: Phone/Skype* *Need Local candidates only*** *Job Description:* Providing escalation point for customer requests for all IT Security Products and Services (e.g. Firewalls, Kerberos, Top Secret, Security Alerts, Investigations, etc.) 1st level of response to the monitoring & alerting of the IT Security's Perimeter Infrastructure technologies(Firewalls, Authentication systems, Anti-Spam technologies, Intrusion Detection Systems). Must be reachable via cellphone/pager in case of emergency. (oncall system) Providing 2nd level customer support and interacting with service members of the networking, ebusiness, UNIX, and PC groups in four major metropolitan regions across the globe. Outage confirmation, initial triage and escalation Implementing simple MACs across the infrastructure (ie firewall policy changes, radius and secured changes) Supplement existing, or develop documentation as the environment is modified Day-to-day monitoring of the Firewall and Internet Perimeter related technologies (Cisco PIX, Netscreen, NSM IPFilter, Postfix, Kerberos, Radius, SecurID). The monitoring environment will grow into other areas over time. Daily checkouts and reporting of operational status onRegional RFB and EOD calls Day-to-day support of the IT Security Hotline - a customer facing phone line for security issues Strong hands on Unix system administration skills. Must feel comfortable in a UNIX environment. Perl and UNIX shell programming experience. Experience in Firewall security devices (ie, Checkpoint, PIX, Netscreen) Working knowledge of networking (e.g. OSI layers + functions + router/switches) Knowledge of IP protocols (e.g. DNS, TCP, UDP, ARP, well known ports) Knowledge of Solaris/Linux, Kerberos, SOCKS, BIND Excellent written and oral communication skills. The candidate must be a self-starter and must recognize the importance and value of working as a member of an operations support team. Good problem solving skills; ability to visualize a problem and think abstractly to solve it. Active interest in IT Security and general knowledge of Information Security Experience in customer support and experience in interacting with business units Ability to deliver detailed and timely communications to internal and external parties during an outage Must be able to handle constantly changing work patterns: remain productive during slow times and multitask effectively during busy times, exercise patience and professionalism during stressful situations. =================================================================== Looking forward to hear from you soon. *SAMAR* *Dynamic Software Services, Inc*. 766 Sutter Street -13.San Francisco, CA- 94109 Office: 415-259-5587| Fax: 415-520-5447 | www.dyssinc.com [email protected] |G Talk: samror8 | Yahoo: samror8 -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/groups/opt_out.
