----- Original Message -----
From: "Nat Hager III" <[EMAIL PROTECTED]>
, I just had an incident with the nurse
> who took my temperature at a doctor's clinic last week.
>
> I simply asked the nurse if they ever used Celsius thermometers if a
patient
> requested it.  To my surprise she did not even know what Celsius is and
she
> is an RN.  I was going to explain to her that its 'another' scale where
> water boils at 100 and freezes at 0 but I simply
> decided to drop it and not waste any further precious time.
>
> Just can't believe it.  How much more inward looking can some people
be????
> >>>
>
> A LOT, see the joke below!
>
> I know it's off-topic, but it relates to the same attitude of "it's too
much
> of a bother to put the effort into learning something new", that causes
> trouble with SI conversion.
>
> My response to the person's skills at international travel might be
similar
> to the Help Desk's response to the person's skills at computers. <g>
>
> Nat
>
> <<
>  This is a true story from the WordPerfect Helpline which was transcribed
>  from a recording monitoring the customer care department.  Needless to
say,
>  the Help Desk employee was fired; however, he is currently suing the
>  WordPerfect organization for "Termination without Cause".  This guy
should
>  have been promoted, not fired.
>
>  Actual dialogue of a former WordPerfect Customer Support employee (now I
>  know why they record these conversations):
>
>  "Ridge Hall computer assistance; may I help you?"
>
>  "Yes, well, I'm having trouble with WordPerfect."
>
>  "What sort of trouble?"
>
>  "Well, I was just typing along, and all of a sudden the words went away."
>
>  "Went away?"
>
>  "They disappeared."
>
>  "Hmm. So what does your screen look like now?"
>
>  "Nothing."
>
>  "Nothing?"
>
>  "It's blank; it won't accept anything when I type."
>
>  "Are you still in WordPerfect or did you get out?"
>
>  "How do I tell?"
>
>  "Can you see the C: prompt on the screen?"
>
>  "What's a sea-prompt?"
>
>  "Never mind.  Can you move your cursor around the screen?"
>
>  "There isn't any cursor: I told you, it won't accept anything I type."
>
>  "Does your monitor have a power indicator?"
>
>  "What's a monitor?"
>
>  "It's the thing with the screen on it that looks like a TV.  Does it have
>  a little light that tells you when it's on?"
>
>  "I don't know?"
>
>  "Well, then look on the back of the monitor and find where the power cord
>  goes into it.  Can you see that?"
>
>  "Yes, I think so."
>
>  "Great.  Follow the cord to the plug, and tell me if it's plugged into
>  the wall."
>
>  "Yes it is"
>
>  "When you were behind the monitor, did you notice that there were two
>  cables plugged into the back of it, not just one?"
>
>  "No."
>
>  "Well, there are.  I need you to look back there again and find the other
>  cable."
>
>  "Okay, here it is."
>
>  "Follow it for me, and tell me if it's plugged securely into the back of
>  your computer."
>
>  "I can't reach it."
>
>  "Uh huh. Well, can you see if it is?"
>
>  "No."
>
>  "Even if you, maybe, put your knee on something and lean way over?"
>
>  "Oh, it's not because I don't have the right angle - it's because it's
>  dark."
>
>  "Dark?"
>
>  "Yes, the office light is off, and the only light I have is coming in
>  from the window."
>
>  "Well, turn on the office light then."
>
>  "I can't."
>
>  "No?  Why not?"
>
>  "Because there's a power failure."
>
>  "A power.... A power failure?  Aha, Okay, we've got it licked now. Do you
>
>  still have the boxes and manuals and packing stuff your computer came
>  in?"
>
>  "Well, yes I keep them in the closet."
>
>  "Good. Go get them, and unplug your system and pack it up just like it
>  was when you got it.  Then take it back to the store you bought it from."
>
>  "Really? Is it that bad?"
>
>  "Yes, I'm afraid it is."
>
>  "Well, all right then, I suppose.  What do I tell them?"
>
>  "Tell them you're too @#$%$#@$##@** stupid to own a computer."
>  >>
>

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