Reference the US airline habit of using am/pm time, Airlines can set their computers to issue the ticket in 24 hour format, but due to the ignorance of the reservations agent, most do not. Another interesting aspect of this is that 12 pm is noon in the US and midnight in the rest of the world. Mike Payne On Wed, 27 Jun 2001 23:25:50 -0400 "kilopascal" <[EMAIL PROTECTED]> writes: > 2001-06-27 > > The am/pm time keeping system helps promote this type of ignorance. > I've > had, and I know others have had numerous incidences where a flight I > wanted > to book was for 07:00 ish and when I got the itinerary it was for > 19:00 ( > 7:00 pm ish as stated). A few times I didn't pay close attention to > the > am/pm notation until a few days later. Then when I called back the > agent to > correct the error, they wanted to charge me 100 $ plus the going > rate to > reissue the ticket. When I complained it was their error, and made > an issue > of it, they went to talk to their supervisor and the issue was > settled in my > favour. > > When I requested that my itineraries show 24 h time, all I got was a > litany > of ignorant comments, like "..this isn't Europe, we don't do that > here", or > "nobody would understand it". To which my response was, apparently > nobody > understands am/pm as this isn't the first time this type of error > was made. > And if it was done to me, ho many others was it done to too? > > Now, we do all our bookings on-line and I have my preferences set > for 24 h > time. No more am/pm errors. > > John > > P.S. If any of you travelers change your itererary and are told you > have to > pay a penalty of 75 to 100 $, DO NOT go to the ticket counter to > check-in. > Go directly to the gate. At the gate they will issue you a new > ticket and > not charge the fees. > > John > > > > > > ----- Original Message ----- > From: "Stephen C. Gallagher" <[EMAIL PROTECTED]> > To: "U.S. Metric Association" <[EMAIL PROTECTED]> > Sent: Wednesday, 2001-06-27 21:16 > Subject: [USMA:14065] Re: Metric Marketing > > > > > > > > > > The TV logs don't help things as they show that "Friday" goes on > until > > about 0400 Saturday, so people don't think the day ends at > midnight -- and > > miss trains as a result -- they call to board "Friday's" train at > 0015 > > (thinking late Friday night) then get there on Saturday at 0015 > and find > > someone else in the room -- we booked them on Friday's train but > they > showed > > up a day late. The day ends at midnight, not when you go to bed > ... > > > > > > Carleton > > > > > > > > That happened to me a few years ago at JFK in New York, > > only in reverse. My flight from LAX arrived at JFK after 0100 > > on April 5 (April 5 starting only 60 minutes previous). > > So I reserved a limousine to pick me up at that 0130 on > > April 5. Well, I get off the plane, claim my bags > > and then go looking for the limo, and nothing. Nobody > > was there. I phoned the limo company to ask about it > > and the dispatcher told me that my reservation was > > for, tomorrow night on April 5. I explained to him that > > it's been April 5 since 90 minutes ago. He told me > > that "they didn't work that way" and that I should have > > requested a limo for April 4 if I wanted to be picked up > > tonight. I told him to forget the whole thing and I got > > another limo. > > > ________________________________________________________________ GET INTERNET ACCESS FROM JUNO! Juno offers FREE or PREMIUM Internet access for less! Join Juno today! For your FREE software, visit: http://dl.www.juno.com/get/tagj.
