Did not go originally
> [Original Message] > From: Michael Payne <[EMAIL PROTECTED]> > To: USMA <[EMAIL PROTECTED]> > Date: 22/9/02 22:49:38 > Subject: RE: [USMA:22269] Miele and Celsius > > I bought a Miele dishwasher a year ago and can highly recommend it, the selector for the US market has dual C/F scale for the different wash cycles. My main reason for forking over so much money was that it was the quietest dishwasher rated by Consumer Reports, it's so quiet it's hard to tell it's even running. > > Mike Payne > Potomac Falls VA > > > > [Original Message] > > From: <[EMAIL PROTECTED]> > > To: U.S. Metric Association <[EMAIL PROTECTED]> > > Date: 21-Sep-02 08:08:59 > > Subject: [USMA:22269] Miele and Celsius > > > > Here is correspondence between me and Miele USA. They fail to answer the > > original question. I find this typical (but sometimes understandable) in > > customer support. Regardless of the content of the question you ask, you > > will get one of the common answers. If you ask more than one question, > > you will still only get one answer. Sigh. > > > > On the bright side, I did find something out. Plus it made them > > encounter one more vote for metric. > > > > > > My first enquiry. > > ******************************************** > > >We are thinking of buying your > > >products for your new home. My wife is European and > > >only understands metric units. However you use > > >non-metric units such as Fahrenheit and inches on > > >your website and product details. This makes it > > >difficult for her. > > >We want to compare your products with other European > > >manufacturers. Would you be able to update your web > > >and pdf information to show metric units alongside > > >the non-metric units? > > ******************************************** > > > > > > Their first response (which does not even address the question). > > ******************************************** > > >Thank you for choosing Miele products. What > > >product do you need instuctions for? If you would > > >like further information, please either respond via > > >e-mail or call 1-800-843-7231 and select prompt #1 > > >prompt to speak with a Miele customer support > > >representative. > > ******************************************** > > > > > > > > My second enquiry (I created easier and more specific questions for the > > hard of thinking). > > ******************************************** > > >Many thanks for your reply. We do not need > > >instructions. We are looking for a matching set of > > >products from the same manufacturer for our new > > >kitchen. We are looking for a set of products that > > >show temperature in Celsius (because that is all my > > >wife understands). All your products appear to be in > > >Fahrenheit only. > > > > > >To be specific: > > >Can we buy a Miele USA oven that is capable of > > >displaying temperature in Celsius? > > > > > >Can we buy a Miele USA washing machine that is capable > > >of displaying temperature in Celsius? > > > > > >Can we buy a Miele USA dryer that is capable of > > >displaying temperature in Celsius? > > > > > >I appreciate you taking the time with our questions. > > ******************************************** > > > > > > > > Their second response. It finally answers one of my questions but fails > > to address the other two questions. This might be classed as progress. > > > > ******************************************** > > >Thanks again for your interest in the Miele product line. > > >All Miele ovens can be programmed to Celsius. If you would > > >like further information or product literature, please > > >either respond via e-mail or call 1-800-843-7231 > > >and select #1 prompt to speak with a Miele customer > > >support representative. > > ******************************************** > > > > --- Michael Payne > --- [EMAIL PROTECTED] > --- EarthLink: The #1 provider of the Real Internet. --- Michael Payne --- [EMAIL PROTECTED] --- EarthLink: The #1 provider of the Real Internet.
