Another letter to a fan company. Read from the bottom up. Another annoyance
on this web site was the use of the terms RPM's.
Mike Payne
----- Original Message -----
From: "Michael Payne" <[EMAIL PROTECTED]>
To: "Mike Payne" <[EMAIL PROTECTED]>
Sent: Wednesday, 14 May 2008 21:49
Subject: [Fwd: the metric system]
-------- Original Message --------
Subject: the metric system
Date: Wed, 14 May 2008 08:19:04 -0700
From: Lumens.com Customer Service <[EMAIL PROTECTED]>
To: Michael Payne <[EMAIL PROTECTED]>
Thanks for your feedback... I will give it to the managers.
If you have a specific fan in mind I can calculate the size into the
metric system for you.
I can not guarantee that our fan venders give instruction in metric
measurements. Make sure you are aware of our return policy prior to
ordering at lumens.com.
Here is a link to Customer Service
<http://www.lumens.com/lumens/text_3.asp?s_id=0>
Peter
Please do not hesitate to contact me with any additional questions you
have. We are open Monday through Friday 9-6 PST, Saturday 8:30-2:30 PST
and Sunday 8:30-2:30 PST.
Peter Weight
Lumens Light + Living
877.445.4486
-----Original Message-----
From: Michael Payne [mailto:[EMAIL PROTECTED]
Sent: Wednesday, May 14, 2008 5:28 AM
To: Lumens.com Customer Service
Subject: Re: Units
US companies should be including metric units on their web sites, in
their literature and in their installation instructions. No one should
have to get out a calculator or call, the metric system is the preferred
system for US trade and commerce which is what I do when I buy anything.
I get metric with my John Deere, with any vehicle I purchase (even US
vehicles are designed in millimeters and have metric bolts), with my
Refrigerator, etc.etc.
I'm looking for 3 modern white ceiling fans, none of the information I
need in term of dimensions is on your web site, if I go into Home Depot
or Lowe's it's on the box, so what do you want me to do when I look at
Fans? Get on the phone and call you for the millimeter size?
What I'm saying is you folks need to get with it and include this
information (as well as inches) on your web site. Even if I called and
got the size I need, is the information included in installation
instructions? If not I'll be returning it at your cost. A better option
at the moment for me is to get something at Home Depot or Lowe's.
Millimeters are a better option than centimeters, because it is a whole
numbers no decimal point. Anyone looking at the number can see instantly
how many centimeters or meters an object is. ( see:
http://www.martecceilingfans.com.au/met533wh_product_page )
Michael Payne
1 Thorton Court
Potomac Falls VA 20165
Lumens.com Customer Service wrote:
Sounds good... What fan I'll do the conversion...
Peter
Please do not hesitate to contact me with any additional questions you
have. We are open Monday through Friday 9-6 PST, Saturday 8:30-2:30 PST
and Sunday 8:30-2:30 PST.
Peter Weight
Lumens Light + Living
877.445.4486
-----Original Message-----
From: Michael Payne [mailto:[EMAIL PROTECTED]
Sent: Tuesday, May 13, 2008 11:28 AM
To: Lumens.com Customer Service
Subject: Units
Hello,
I'd probably buy some of the fans on your site but I need metric units,
do you think you could look into including millimeters? And while you're
at it there is no plural to RPM, it's per "minute" not "revolutions per
minutes" in which case I'd need to know how many minutes you were
talking about!
Michael Payne
1 Thorton Court
Potomac Falls VA 20165
