And I doubt you will. Whoever would have received the response would not understand what you are on about. They would not have a clue what 454 g or 500 g mean. Now if you told them that the package was marked as containing one pound (=16 ounces) and you found it to weigh more then 17 ounces and it should be labeled as such then you might have received a response.
Do you know if Trader Joe exports any of his products? Is it possible that the product is an import? In markets where 500 g is a standard size, it may be marked that way and marked as 1 pound 454 g in the US. Can you post here what you wrote to them? Have you ever thought of calling them on the phone and then asking someone in person for an answer? It is difficult to ignore someone over the phone without hanging up. I doubt they would do that for fear of ticking off a good customer. Jerry ________________________________ From: Pierre Abbat <[email protected]> To: U.S. Metric Association <[email protected]> Sent: Tuesday, March 3, 2009 4:32:56 PM Subject: [USMA:43348] Contacted an FMI member A few days ago, I contacted Trader Joe's about a store brand package of grape tomatoes. It's labeled 454 g, but actually contained more than 500 g, and I suggested that if it consistently contains more than 500 g it should be labeled so. I haven't heard back yet. Pierre
