Good luck with all of this; my local Trader Joe's has an on-staff calligrapher who makes up the shelf signs, and she consistently shows amounts under a dollar as ".79 cents". Yes, about four-fifth of a penny, and with a naked decimal point even. When this was mentioned to the store manager he didn't see what was wrong with that. (They're all in their late twenties or early thirties.)
They do sell a giant candy bar called the "Pound Plus". It's a 500 g candy bar from Europe, repackaged for them. Disclaimer: I like the food, and the store, otherwise. Carleton -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Pierre Abbat Sent: Friday, March 06, 2009 21:56 To: U.S. Metric Association Subject: [USMA:43392] Re: Contacted an FMI member On Friday 06 March 2009 18:52:08 Jeremiah MacGregor wrote: > And I doubt you will. Whoever would have received the response would not > understand what you are on about. They would not have a clue what 454 g or > 500 g mean. Now if you told them that the package was marked as containing > one pound (=16 ounces) and you found it to weigh more then 17 ounces and it > should be labeled as such then you might have received a response. I did, but it was after I posted here. It's a boilerplate "We apologize for the experience you have had with the Trader Joe's Grape Tomatoes." > Do you know if Trader Joe exports any of his products? Is it possible that > the product is an import? In markets where 500 g is a standard size, it > may be marked that way and marked as 1 pound 454 g in the US. It's domestic. It's some tiny tomatoes packed in a clamshell package. > Can you post here what you wrote to them? Have you ever thought of calling > them on the phone and then asking someone in person for an answer? It is > difficult to ignore someone over the phone without hanging up. I doubt > they would do that for fear of ticking off a good customer. Here it is: I bought a box of grape tomatoes labeled 454 g and weighed them when I got home. The gross is 558 g; a previous empty container is 30 g, so the net is 528 g. 28 g is 3 to 6 tomatoes. If the net is consistently above 500 grams, could you label the packages as such so that we know more accurately how much we're getting? I'm not that good at calling strangers on the phone and trying to explain something. I tend to get protocol mismatches. It's easier for me to write an email. Pierre
