Click on Product Data sheet at 
http://www.hansgrohe-usa.com/productdetail.html?category=C0000000000079&model=04070USA&lang=en_US
 and you'll see it's all inches. Very good products, but I'd want metric data 
to buy the stuff.

Check out the same thing on the French website 
http://www.hansgrohe.fr/productdetail.html?category=C0000000000079&model=26464XXX&lang=fr_FR
 click on Fiche Technique for the pdf document.

Mike Payne

On 13/07/2013, at 09:55  , "Kilopascal" <[email protected]> wrote:

> Mike,
>  
> Are their products the same in the world as in the US and they just hide the 
> metric or are the products for the US modified from rounded metric to rounded 
> USC?
>  
> You are not going to get them to agree to drop the USC for metric no matter 
> how metric their product is for the US market, in the same way IKEA 
> accommodates to some degree its descriptions for the US market.
>  
> The best you can do is ask then to include the original metric on their US 
> site either together with USC or as an alternate link to the metric version.  
> I can see though where they may be opposed to this if they don't want 
> Americans to see the metric for fear of a backlash against their company if 
> Americans realise the products are designed and made in rounded metric and 
> they want to make Americans feel the products are inches in design and 
> production.
>  
> I perused one of their documents for the US and the only USC I noticed was 
> water flow in gpm (eg 16 gpm) and pipe trade size in inches (3/4 ").  Can you 
> provide an example where other dimensions are used?  I don't want to read 
> every document on their site to look for other dimensions that may or may not 
> exist.
>  
> http://www.hansgrohe-usa.com/assets/us--en/iBox_brochure_2013_c.pdf
>  
> [USMA:53072] Fwd: Hansgrohe US: General Questions ( 07/08/2013 09:09:04 AM)
> 
> Michael Payne Sat, 13 Jul 2013 06:08:59 -0700
> 
> This is a German company, yet all their documents and specifications for the 
> US ahve been converted to inches despite the original being millimetres.
> 
> If anyone else wants to write to this guy in a nice tone, ask him to forward 
> it to US management. Someone over here has obviously said no one in the US 
> uses millimetres and we need to change all the documents.
> 
> 
>> Michael Payne, 
>> 
>> 
>> This is Brandon Blake from Hansgrohe Customer Service. 
>> 
>> In the US we use the standard measurements for all Hansgrohe USA products. 
>> You can reference our international website http://www.hansgrohe-int.com for 
>> some of the specs with metric measurements. Find the appropriate item and 
>> make sure that the item is sold in the US. Please do keep in mind that some 
>> of the products on the international webpage are not sold in the US. 
>> 
>> If you have any questions please feel free to contact Customer Service at 
>> 800-334-0455. 
>> 
>> 
>> Regards, 
>> 
>> 
>> 
>> Brandon A. Blake 
>>  
>> Inside Sales Specialist
>> 1492 Bluegrass Lakes Pkwy 
>> Alpharetta, GA 30004 
>> North America
>> email: [email protected] 
>>  
>> Celebrating 25 Years in North America and our Passion for Water, Innovation 
>> and Design 
>>   Join us on Facebook! www.facebook.com/hansgroheusa 
>> 
>> 
>> 
>> 
>> General questions and suggestions 
>> 
>> I know this is the USA, but there are people who prefer the metric 
>> system, which I use exclusively as do many millions of other Americans. 
>> Please 
>> include this information in your technical specifications and installation 
>> instructions. 
>> 
>> Mr Michael Payne 
>> 54 Veronese Court
>> 32086-7678 St Augustine
>> FL
>> United States 
>> 
>> -no value- 
>> [email protected] 
>> 
>> 
>>   
>> 
>> 
>>                                                        
> <jpgPGqsv28HC0.jpg><giflUAnNMYhsN.gif><gifaT14lZ1GbS.gif>

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