We ended up moving to SIP trunks here (3 people).

Our setup was:
1 FairPoint business line @ $130-150/mo incl long distance
1 Vongage (yuck) @ $32/mo unmetered
1 Contact Voicemail/ Answering service @ $85/mo
Total: $267/mo

We moved our phone service to SIP trunks, and got 4 @ $30/mo for a
$120/mo phone bill (unmetered) meaning that we can have up to 4
simultaneous phone calls going at ones, plus our fax rings in on a
different number.  We can also put Dial in Direct (DiD) on the trunks
for some minimal charge like $2/DiD number.

We took the extra $140 and used it to buy a Digium system and SIP phones
for ~$3,000 - in about 20 months it's paid off and we start seeing
savings.  We opted for the non-free phone PBX appliance and higher end
Aastra phones, so our hardware cost was higher than it could have been -
Trixbox is free and runs on cheap PC hardware.

The upshot is that we've been using the system for a year and it's been
fantastic - once you can easily transfer calls between extensions, have
real menus for callers to navigate when you can't answer the phone, and
all of the other features of a proper PBX, you'll wonder how you lived
without them for so long :)


Rubin

On Wed, 2009-12-09 at 19:47 -0500, Stanley Brinkerhoff wrote:
> All,
> 
> What do small companies (5 people, 8 people max within 3 years) use
> these days for single site PBX systems?  Something that uses POTS
> lines instead of special IP phones would be highly preferable from
> both a cost perspective as well as a pure simplicity perspective.
> Something off the shelf and solid state ideally.  
> 
> Stan
-- 
Rubin Bennett
rbTechnologies, LLC
80 Carleton Boulevard
East Montpelier, VT 05651

(802)223-4448
http://thatitguy.com

"Think for yourselves and let others enjoy the privilege to do so too."
  Voltaire, Essay on Tolerance
  French author, humanist, rationalist, & satirist (1694 - 1778)

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