Hi Alex,

The attached image doesn't give me any info other than the image has timed out.

Can you check your logs and report the delta of when the countdown starts and then times out for a given reservation for both cases?


On 11/29/10 12:03 PM, Alexander Patterson wrote:
Hello Aaron,

We wanted both 20 minutes for the connect button and 20 minutes for the idle time out. We are having issues with idle time out and idle connect time. Students and Staff would like to have more leave way and 20 minutes steamed ideal.


I just retested today and we are still only getting 15 minutes, see attached pictures



Aaron Peeler
Program Manager
Virtual Computing Lab
NC State University

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