I'll double check. But this is likely the default setting if nothing
is set in the database for the affiliation.

One thing to try is to update the global help email address in
affiliation table.

You'll need to do this through the cmdline or through phpmyadmin or
another mysql management editor.


On Thu, Jun 14, 2012 at 5:19 PM, Michael Jinks <mji...@uchicago.edu> wrote:
> While working on my base image capture, I just got the error message
> below.  Which is fine, except that the return address is... this list.
> I find, in lib/VCL/utils.pm:
>   $request_info{user}{affiliation}{helpaddress} = 
> 'vcl-user@incubator.apache.org';
> That's a bug, right?  Is there a setting someplace where I can override
> that?
> On Thu, Jun 14, 2012 at 03:54:53PM -0500, vcl-user@incubator.apache.org wrote:
>> We apologize for the inconvenience.
>> Your image creation of Linux template v6 has been delayed
>> due to a system issue that prevented the automatic completion.
>> The image creation request and the computing resource have
>> been placed in a safe mode. The VCL system administrators
>> have been notified for manual intervention.
>> Once the issues have been resolved, you will be notified
>> by the successful completion email or contacted directly
>> by the VCL system administrators.
>> If you do not receive a response within one business day, please
>> reply to this email.
>> Thank You,
>> VCL Team
> --
> Michael Jinks :: mji...@uchicago.edu :: 773-469-9688
> University of Chicago IT Services

Aaron Peeler
Program Manager
Virtual Computing Lab
NC State University

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