Hi,

Please check and let me know

Kindly Mail me at : [email protected]


*Citrix is Jersey City| NJ*

*VERY HOT:*

* CITRIX SUPPORT ENGINEER - NOT an ADMINISTRATOR ROLE*




*Job Duties and Description:*
The Support Engineer works to provide advice and direction to support
Associates, management and IT project teams for systems. Help evaluates new
technologies and perform departmental standard practices for operations. Is
able to support platform upgrades and large scale system integrations. Is
recognized as a subject matter expert within the department and
organization, with emphasis on the Citrix environment. Has the ability to
demonstrate breadth of knowledge across multiple areas of information
technology. The candidate may be a key team member on strategic or
enterprise-wide technology projects or troubleshooting OS level issues.

• Implementation and Support of:
o a multi-farm highly available Citrix XenApp 6.5 environment.
o Citrix XenDesktop 7.6
o AppSense Environment Manager
o Citrix Access Gateway and Web Interface
o Persistent & Non Persistent Environments
o Citrix Remote PC Access
o Citrix Receiver for Windows, Mac, iOS
o Thin & Zero Clients
o Citrix Storefront & Web Interface
o PVS 7.6 – Golden Image support, testing, maintenance & implementation
• Create System Run Books, day-to-day support, maintenance, troubleshooting
knowledgebase of the infrastructure.
• Provide second level support troubleshooting and root-cause analysis.
Troubleshooting includes, but is not limited to; isolating problems,
recommending proper solutions and implementing solutions.
• OS Level Troubleshooting and Support of:
o Windows Server Platforms
o Windows Desktop OS (Win7/Win10)
o Mac OSX
o Wyse OS
o Windows Applications (Word, Outlook & So on)
• Participate in on-call rotation escalation support for operations team
*Requirements:*
• Minimum 3 years experience with Citrix XenApp/XenDesktop environment.
• Knowledge and experience with XenApp farm migration and upgrades.
• Knowledge and experience with load testing methodologies to properly size
Citrix XenApp/XenDesktop.
• Working knowledge of persona management in a stateless VDI environment:
AppSense, Citrix Profile Manager.
• Experience implementing & configuring Thin & Zero Clients in a virtual
environment
• Knowledge and experience with Citrix build standards, automation and
provisioning.
• Knowledge and experience with Provisioning services and virtualizing
Citrix servers.
• Knowledge and experience with implementing a remote access solution using
Citrix Access Gateway or Secure Gateway.
• Knowledge and experience with Windows Server 2003/2008, Active Directory
and Group Policy.
• Experience with VDI monitoring / logging tools such as Citrix Director,
Login VSI, Systrak
• Knowledge and experience with relevant networking specifications,
including but not limited to TCP/IP, DHCP, DNS, etc.
• Strong Scripting: PowerShell, VBScript, MFCOM.
• Knowledge of Windows Registry, Profile Management and Application
Packaging.
• Knowledge of CIFS and Client.
• Understanding of Citrix ICA client types – PN, Client, Web, Wyse.
• Understanding of applications integration in a Windows Terminal Server
environment.
• Understanding of session printing and Citrix policies.
• Strong troubleshooting mindset (eventlog parsing, regmon, filemon,
fiddler, dump analysis).
• Ability to establish best practices for monitoring and forecasting of
system/application capacity.
• Excellent written and verbal communication skills.
• Must be able to present effectively to technical and management teams.
• Must be able to lead technical meetings and discussions.
• Must be a self-starter with the ability to work independently and in a
collaborative team environment.
• Must be able to effectively manage relationships with internal and
external partners.
• Excellent people skills with ability to handle difficult personnel
situations.
• Excellent time management and organizational skills.



 Thanks

Abhishek

[email protected]

Apetan Consulting LLC

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