Greetings, We had similar problems backing up a group of Windows servers through a firewall. The the network traffic was so high that the connection would be closed by the windows client. I have a workaround (a regristry hack) that seems to work. If the box is UNIX, there may be parameter you can change in "ifconfig" to help. You may be getting the "14" errors for another reason, this may help
Here is the regristry hack that we got from Symantec: Symptom: Windows 10060 and 10054 TCP/IP errors in the NetBackup logs Solution: The 10060 and 10054 errors in the NetBackup logs can be related to dropped connections due to a timeout, which can occur quite often under congested networks. It is possible to increase the likelihood of keeping client connections alive in the event of temporary congestion by increasing the value of the TcpMaxDataRetransmissions parameter in the server registry. 1. Start Registry Editor (Regedt32.exe). 2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters 3. On the Edit menu, click Add Value , and then add the following registry value: Value Name: TcpMaxDataRetransmissions Data Type: REG_DWORD Value: 6 4. Quit Registry Editor and reboot for the changes to take effect. The default value for this is 5 and should gradually be increased until you find the desired result. It is also possible to increase the TcpMaxConnectRetransmissions. This parameter determines the number of times TCP will retransmit a connect request (SYN) before aborting the attempt. The retransmission timeout is doubled with each successive retransmission in a given connect attempt. 1. Start Registry Editor (Regedt32.exe). 2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters 3. On the Edit menu, click Add Value , and then add the following registry value: Value Name: TcpMaxConnectRetransmissions Data Type: REG_DWORD Value: Default: 3 (in Windows NT) Default: 2 (in Windows 2000) 4. Quit Registry Editor and reboot for the changes to take effect. This value should be increased by incrementals of 1. Note : If the host is off the network, the connection will take longer to timeout depending on the values above, therefore increase the values gradually ============================= Carl Stehman IT Distributed Services Team Pepco Holdings, Inc. 202-331-6619 Pager 301-765-2703 [EMAIL PROTECTED] Dave Markham <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 08/13/2007 10:30 AM Please respond to [EMAIL PROTECTED] To "veritas-bu@mailman.eng.auburn.edu" <veritas-bu@mailman.eng.auburn.edu> cc Subject [Veritas-bu] Status 14 but with exclude list plus open file disabled Strange problem i have posted about before where im getting a status 14 on a windows client. Master server is Solaris 9 running Netbackup 5.0mp7. I am getting status 14 on full backups and the error is a known problem :- WRN - Content Indexing Server: unable to pause catalog: Web (some files may not get backed up). The technote says to exclude all .wci files which i have done and i have also disabled open file backups for the server. I cannot see now what else to do to stop this error so was hoping someone was in the same position or had a work around? Thanks _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This Email message and any attachment may contain information that is proprietary, legally privileged, confidential and/or subject to copyright belonging to Pepco Holdings, Inc. or its affiliates ("PHI"). This Email is intended solely for the use of the person(s) to which it is addressed. If you are not an intended recipient, or the employee or agent responsible for delivery of this Email to the intended recipient(s), you are hereby notified that any dissemination, distribution or copying of this Email is strictly prohibited. If you have received this message in error, please immediately notify the sender and permanently delete this Email and any copies. PHI policies expressly prohibit employees from making defamatory or offensive statements and infringing any copyright or any other legal right by Email communication. PHI will not accept any liability in respect of such communications.
_______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu