I have not had that problem. My thought is what media type is 001343 - it has to be hcart (so nb knows it is a lto4)
As you have both types in your library I would check that the media type/barcode say it is a lto4 as well has physically check that it is an lto4. I have a master/media, a media, and 2 SAN Media all encrypting just fine. From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Adams, Dwayne Sent: Thursday, April 01, 2010 11:16 AM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] KMS encryption Hello, Has anyone run into this issue with KMS? I have setup KMS on my Master Server and can encrypt data to the pools from my Master. I get the following error and the tape is frozen when I try to run an encrypted job from my Media Server. The bptm log says the tape is a LTO3 tape but the tape is definitely a LTO4 tape. I have read the Technote on this but that is all I have found. http://seer.entsupport.symantec.com/docs/321244.htm Thanks Dwayne Adams Encryption unavailable for an ENCR pool 4/1/2010 8:41:25 AM - started process bpbrm (1216) 4/1/2010 8:41:36 AM - connecting 4/1/2010 8:41:36 AM - connected; connect time: 00:00:00 4/1/2010 8:41:37 AM - mounting 001343 4/1/2010 8:42:23 AM - Error bptm(pid=3972) FREEZING media id 001343, Encryption unavailable for an ENCR pool 4/1/2010 8:42:24 AM - Warning bptm(pid=3972) media id 001343 load operation reported an error 4/1/2010 8:42:24 AM - current media 001343 complete, requesting next resource Any 4/1/2010 8:42:54 AM - end writing termination requested by administrator(150) Netbackup 6.5.4 Library 1 Media Server Dell ML6000 series 2 LTO4 drives and 4 LTO3 drives (Downed for testing encryption with LTO4 tapes) manage_drive_attributes: report_attr, fl1 0x00010049, fl2 0x00000004 Library 2 Master\Media Dell ML6000 series 6 LTO4 drives manage_drive_attributes: report_attr, fl1 0x00030849, fl2 0x00000000
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